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Operations Production Support Specialist (F)

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PNC

1mo ago

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Ohio
    Remote

AI generated summary

  • You need a bachelor’s degree or equivalent experience, 2+ years in a related field, and must obtain FINRA SIE and Series 99 licenses within 120 days of hire.
  • You will process and validate trade data, resolve discrepancies, monitor trade flow, support settlements, enhance processes, and ensure compliance with policies and regulations.

Requirements

  • The candidate is required to obtain FINRA SIE and Series 99 licenses within 120 days of hire. Series 6, 7, 24, or 27 licenses can be used in lieu of Series 99 License.
  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
  • Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Bachelors
  • No Required Certification(s)
  • No Required License(s)

Responsibilities

  • Accurately capture and process trade data from front-office systems into internal trade capture platform.
  • Validate and reconciles trades across various asset classes.
  • Works with front-office traders, middle office, and back office teams to resolve trade discrepancies.
  • Monitor trade flow and escalate issues with unmatched or failed trades.
  • Support daily trade matching and confirmation, as well as support investigative efforts when issues with settlement occur.
  • Participate in process improvements, initiatives, and technology related enhancements.
  • Assist with trade-related inquiries including those from auditors and regulators.
  • Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
  • Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
  • Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
  • Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
  • Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

FAQs

Do we support remote work?

Yes, this position is remote and can be performed from a quiet, confidential space in a location approved by PNC.

What geographic locations are eligible for this position?

Eligible candidates may be based in Pennsylvania, Ohio, Alabama, or Florida.

What licenses are required for this position?

Candidates are required to obtain the FINRA SIE and Series 99 licenses within 120 days of hire. Alternatively, Series 6, 7, 24, or 27 licenses can be used in lieu of the Series 99 license.

What are the key responsibilities of the Operations Production Support Specialist?

Key responsibilities include capturing and processing trade data, validating and reconciling trades, resolving trade discrepancies, monitoring trade flow, supporting trade matching and confirmation, and assisting with trade-related inquiries.

What experience is required for this role?

Candidates typically need a university/college degree with 2+ years of relevant professional experience, or a comparable combination of education, certifications, and experience.

What benefits does PNC offer?

PNC offers a comprehensive range of benefits, including medical coverage, dental and vision options, life insurance, disability protection, a 401(k) plan with matching, paid time off, and educational assistance.

Is there an emphasis on compliance in this role?

Yes, candidates must ensure adherence to policies, procedures, and regulatory standards and independently resolve compliance issues.

What competencies are preferred for this position?

Preferred competencies include accountability, customer solutions, compliance assurance, personal initiative, process improvement, and risk mitigation strategies.

How does PNC promote inclusivity in the workplace?

PNC fosters an inclusive workplace culture where all employees feel respected, valued, and have opportunities to contribute to the company’s success.

Are accommodations available during the application process?

Yes, PNC provides reasonable accommodations for applicants who need assistance to participate in the application process.

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PNC

Finance
Industry
10,001+
Employees

Mission & Purpose

For more than 160 years, we’ve been committed to making a difference for our customers, communities and employees. Our Main Street banking model means we are uniquely rooted in the places where we operate, living in and supporting the communities in which we do business – understanding our customers are our neighbors. Through our growth into one of the nation’s leading banks, we are helping customers from coast-to-coast protect and grow their wealth. By combining what customers love about community banks with the security, technology, and capabilities of a top bank, we are helping everyone move forward financially. See how we can make a difference for you.