Operations Specialist II, Physician/Executive HR

Kaiser Permanente

16d ago

Job
Full-time
Junior & Mid Level
People, HR & Administration
Business, Operations & Strategy
San Diego

AI generated summary

You need at least 1 year in healthcare operations and either a high school diploma plus 3 years in relevant fields or 2 years in those fields.
You will support policy development, project management, process improvement, training coordination, and compliance adherence, while fostering collaboration and self-development.

Requirements

Minimum one (1) year health care operations experience.
High School Diploma or GED or equivalent AND Minimum three (3) years of experience in data analytics, healthcare business operations or business process analytics, project management or a directly related field OR Minimum two (2) years of experience in data analytics, healthcare business operations or business process analytics, project management or a directly related field.

Responsibilities

Supports legal, regulatory, and compliance adherence by: assisting in providing others (e.g., clinicians, staff) with information on new or updated organizational and departmental policies, guidelines, and procedures; and performing standard project related work in accordance with established federal, state, and local policies, guidelines, procedures, laws, regulations, and within established service expectations.
Assists with efforts to develop policies and procedures by: assisting in data collection to help inform policy development pertaining to applicable functions and scope so that they reflect best practice, quality, and adhere to regulatory requirements, with minimal day to day supervision; and writing internal, function-level policies that adhere to departmental, organizational, and industry guidelines, and standards, with minimal day to day supervision.
Assists in monitoring and improving existing processes by: performing processes with general supervision, following defined requirements and accountable for achieving expected results for our customer; maintaining, optimizing, and transforming standard processes to increase efficiency of systems; assisting others in identifying new and/or existing business operating models and innovative approaches to solutions support; collecting data to determine the nature and requirements of process related improvements, with minimal day to day supervision; exchanging updates to project personnel to gather information and implement process improvements, with minimal day to day supervision; and collaborating to draft documentation to communicate updates, changes, or adjustments to function-wide training based on changes to systems, processes, accreditation, or compliance.
Assists with project execution and management efforts by: collaborating with stakeholders within their team to ensure the project is successfully executed and project-based changes are implemented, with limited guidance; tracking and reporting project-related activities to ensure expectations are met and risks and issues (e.g., scheduling) are identified and escalated, with limited guidance; and assists in managing relationships with clients and stakeholders to ensure that all project-related expectations are clarified, understood, documented, and met.
Assists strategic business planning and development by: gathering and collating data via interviews, surveys, focus groups, and databases for the purposes of defining initiatives to achieve business objectives and informing key business decisions, with day to day supervision; documenting project inputs, requirements, and potential risks in strategic project plans, with day to day supervision; and collaborating within and across teams to align on routine project deliverables and timelines.
Supports training by: assisting in the development of training requirements to ensure compliance with regulatory and internal standards with limited guidance; coordinating the delivery of training programs to stakeholders; and developing standard project-based training curriculum for a wide variety of operations related activities.
Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members.
Listens to, addresses, and seeks performance feedback.
Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them.
Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work.
Assesses and responds to the needs of others to support a business outcome.
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship.
Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
Supports the completion of priorities, deadlines, and expectations.
Identifies and speaks up for ways to address improvement opportunities.

FAQs

What are the primary responsibilities of the Operations Specialist II, Physician/Executive HR?

The primary responsibilities include providing HR operations support to KP physician and/or executive employees in areas such as payroll, compensation, benefits enrollment and administration, on/off-boarding, and new hire orientation, while also assisting with audits, developing reports, and reviewing salary actions.

What qualifications are required for this position?

A minimum of one (1) year of healthcare operations experience is required, along with a high school diploma or GED and additional experience in data analytics, healthcare business operations, or a related field.

What are the working hours for this role?

The working hours for this position are from 08:00 AM to 04:30 PM, Monday through Friday.

Is this a full-time position?

Yes, this is a full-time position.

Is travel required for this job?

No, travel is not required for this job.

What is the job level for this position?

This position is classified as an Individual Contributor level.

Will I have the opportunity for self-development in this role?

Yes, pursuing self-development is encouraged, and individuals are expected to acknowledge their strengths and weaknesses based on their career goals.

Are there opportunities for training and professional development?

Yes, this role includes responsibilities for supporting training initiatives and assisting in the development of training programs.

How does the organization ensure compliance with policies and regulations?

The organization supports legal, regulatory, and compliance adherence by providing updates on policies, performing project-related work in accordance with established guidelines, and continuously ensuring alignment with federal, state, and local regulations.

Does Kaiser Permanente have a commitment to diversity and inclusion in hiring?

Yes, Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to various personal characteristics.

Kaiser Permanente

Science & Healthcare

Industry

10,001+

Employees

1945

Founded Year

Mission & Purpose

We are relentless in our pursuit of excellence. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. k-p.li/aboutKP As the nation’s leading not-for-profit health plan, we proudly serve 12.7 million members from 600+ locations in 8 states and Washington, D.C. Together, our 200,000+ employees and physicians work as one to positively impact the lives of our members, employees, and communities. Come drive quality, inspire excellence, and create change for the better. Bring your talents to Kaiser Permanente, and see your visionary ideas make a difference in the lives of others. This is your opportunity to shape the future of health care. Be essential. *Disclaimer: Please do not include any medical, personal or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members.