Operations Supervisor (Stock) - Birmingham

SEPHORA

Sep 13

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Hospitality & Retail
Birmingham

Requirements

- Previous experience in stockroom management or inventory control, preferably in the retail industry.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent leadership and team management abilities and experience.
- Proficient computer skills, including knowledge of inventory management software.
- Strong attention to detail and accuracy in handling stock and inventory.
- Knowledge of safety protocols and loss prevention measures.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.

Responsibilities

- Maintain accurate inventory levels and ensure proper organization of stockroom.
- Receive, inspect, and process incoming shipments of merchandise, ensuring accuracy and timeliness.
- Verify stock quantities against purchase orders and resolve any discrepancies.
- Conduct regular stock audits to identify and resolve inventory discrepancies.
- Implement efficient stock replenishment procedures to ensure product availability on the sales floor.
- Supervise and train stockroom associates, providing clear direction and expectations, delegating tasks and responsibilities when needed.
- Foster a positive and inclusive work environment, promoting teamwork and collaboration.
- Conduct performance evaluations and provide constructive feedback to the stockroom team.
- Develop and implement effective stockroom procedures to streamline operations, identifying opportunities for process improvements and cost-saving measures.
- Optimize stockroom layout and organization for efficient product retrieval and replenishment.
- Collaborate with the Operations Manager to develop and execute strategies to improve operational efficiency.
- Enforce safety protocols and ensure compliance with company policies and procedures.
- Monitor stockroom security and prevent theft or damage to merchandise.
- Investigate and report any inventory discrepancies, damages, or loss.
- Collaborate with sales associates and beauty advisors to ensure the availability of products on the sales floor.
- Assist customers with product inquiries and provide exceptional service when needed.
- Support the store team during peak periods, including sales events and promotions.
- Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom.

FAQs

What is the job title for this position?

The job title is Operations Supervisor (Stock).

Where is the job located?

The job is located at the Bullring Shopping Centre in Birmingham.

What type of contract is offered for this position?

This position is a permanent, full-time contract.

What are the primary responsibilities of the Operations Supervisor (Stock)?

The primary responsibilities include stock management, team leadership, operational efficiency, safety and loss prevention, customer service support, and supporting new store opening procedures.

What qualifications are required for this role?

Previous experience in stockroom management or inventory control, strong organizational and multitasking skills, excellent leadership abilities, proficiency in inventory management software, and strong attention to detail are required.

Will I need to work flexible hours?

Yes, the role requires the ability to work flexible hours, including evenings, weekends, and holidays.

What kind of training and development opportunities does Sephora provide?

Sephora invests in training and development, offering personalized career plans to help team members evolve and build their skills.

Is previous retail experience necessary for this position?

While previous experience in stockroom management or inventory control is preferred, experience in the retail industry is also advantageous.

How does Sephora approach diversity in the workplace?

Sephora is committed to being an equal opportunity workplace and celebrates diversity, fostering an inclusive environment for all employees.

Is there a focus on teamwork in this position?

Yes, fostering a positive and inclusive work environment that promotes teamwork and collaboration is a key responsibility of the Operations Supervisor (Stock).

SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods

Industry

10,001+

Employees

1969

Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.