Ops Supervisor - Station-1

Fedex

Aug 3, 2024

Applications are closed

Job
Full-time
Entry & Junior Level
Whitby

Requirements

- High school diploma or GED required; Bachelor’s degree preferred.
- In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
- Bachelor's Degree (preferred).
- Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.
- Ability to inspire a shared vision and empower and motivate a team
- Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
- Proven ability to apply sound business judgment to establish and accomplish goals
- Verbal and written communication skills necessary to communicate with various audience levels and group sizes
- Ability to effectively provide employees instruction on process and practice
- Ability to read, interpret and draw conclusions from numerical data and written information
- Software skills, including use of Microsoft Office software and web-based applications
- Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
- Ability to mentor, coach and act as a knowledge resource to other employees.
- May need to lift and carry up to 50 pounds
- May work in hot or cold temperatures
- May work in an environment with loud noise and fumes
- Minimal travel required
- If the incumbent resides in the province of Quebec, you must be bilingual (French and English).
- All candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.
- Further, candidates will be assessed through careful consideration of: their current driver's abstract; their performance during application interviews; and their performance on any driver competency assessments administered

Responsibilities

Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
Plans, organizes, staffs, directs and controls specific day-to-day operations
Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
Participates in the development of and responsible for administering company safety strategies and programs
Investigates, resolves and/or escalates customer service issues, as appropriate
Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive an professional manner
Performs other duties as assigned

FAQs

What are the primary responsibilities of an Ops Supervisor at FedEx?

The primary responsibilities include managing day-to-day operations, ensuring safe and efficient package sortation, overseeing staff performance, conducting employee training, leading meetings, and supporting FedEx's Safety Above All Culture.

What qualifications are required for this position?

A high school diploma or GED is required, with a preferred bachelor's degree. Additionally, candidates should have experience in a fast-paced environment, military experience, or supervisory experience.

Is previous FedEx experience necessary for this role?

No, previous FedEx experience is not strictly necessary; relevant experience in a fast-paced environment, retail, warehouse, or military service is acceptable.

Are there specific physical requirements for this job?

Yes, the role may require lifting and carrying up to 50 pounds and working in environments with various temperatures and noise levels.

What is the work schedule for this position?

This is a part-time position requiring 30 hours of work per week, scheduled from Monday to Thursday and Saturday, typically from 3 PM to 9 PM.

What opportunities for advancement are available in this role?

The Ops Supervisor role provides opportunities to mentor and develop skills in new or less-experienced Operations Supervisors, supporting career growth within FedEx.

Does the job require travel?

Minimal travel is required for this position.

What skills are essential for success in this role?

Essential skills include strong communication, leadership abilities, business judgment, data interpretation, and proficiency in Microsoft Office software and web-based applications.

Are there any additional training requirements for this position?

Yes, employees are required to complete various training programs related to job duties, safety compliance, and performance expectations.

Is a driver's license required for this position?

A valid driver's license is required for positions that involve driving as a core competency, along with a clean driving record.

Fedex

Transportation

Industry

10,001+

Employees

1971

Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.