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Optical Sales Associate

Logo of Kaiser Permanente

Kaiser Permanente


10d ago

đź’Ľ Graduate Job


AI generated summary

  • You need 6 months of contact lens and optical dispensing experience, 1 year of sales experience, a high school diploma or equivalent, knowledge of customer service, and proficiency in PC applications. Additional qualifications include ability to manage multiple issues, educate on ophthalmic dispensing, and ABOC certification.
  • You will advise patients on lens and frame options, take measurements, fit and sell eyewear, maintain inventory, follow-up on orders, and meet sales goals in a culturally sensitive manner.

Graduate Job

Sales & Business Development•Honolulu


  • Under direct supervision, provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan; serves as informational resource for patients eyewear needs.


  • Six (6) months contact lens and optical dispensing experience.
  • One (1) year demonstrated sales experience.
  • Education:
  • High school diploma; or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.
  • License, Certification, Registration:
  • N/A
  • Additional Requirements:
  • Demonstrated ability to perform quality check functions.
  • Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, problem solving, and written communication.
  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
  • Talking to co-workers, customers, outside vendors, and on the telephone.
  • Reading, writing, speaking and understanding English.
  • Training/giving and receiving instructions.
  • Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
  • Preferred Qualifications:
  • Demonstrated ability to manage and coordinate a multitude of issues effectively.
  • Demonstrated ability to educate patients and staff on ophthalmic dispensing principles (i.e., spectacle lens geometry and lifestyle dispensing).
  • American Board of Opticianry Certified (ABOC) by the American Board of Opticianry (ABO).
  • Post high school coursework/training in Ophthalmic Optics.

Area of Responsibilities

Sales & Business Development


  • Determines ophthalmic patients occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patients Health Plan coverage.
  • Provides measurements i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock.
  • Applies principles of size, thickness and power in selecting proper eyewear.
  • Knows impact of different lens indexes and recommends appropriate alternatives.
  • Provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles.
  • Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools.
  • Inspects patients eyewear using ANSI Z80.1 standards and tolerances; performs quality check functions; reviews patients previous prescription; identifies questionable changes, and takes appropriate action.
  • Follows-through on emergency orders by calling order into Optical Lab and making certain of lens and frame availability.
  • Performs limited Contact Lens services and refers patients with problems to proper department.
  • Determines patient concerns; recommends actions to be taken; discusses solution/action with Optical Administration as needed; follows-through with resolution.
  • Attains KP Optical sales goals.
  • Maintains attractive frame and lens displays by arranging, cleaning and changing on regular basis; maintains clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary.
  • Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
  • Performs other duties and accepts responsibility as assigned.


Work type

Full time

Work mode