Optical Sales Associate

Kaiser Permanente

May 8

Applications are closed

Job
Full-time
Entry Level
Sales & Business Development
Honolulu

Requirements

Six (6) months contact lens and optical dispensing experience.
One (1) year demonstrated sales experience.
Education:
High school diploma; or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.
License, Certification, Registration:
N/A
Additional Requirements:
Demonstrated ability to perform quality check functions.
Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, problem solving, and written communication.
Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
Talking to co-workers, customers, outside vendors, and on the telephone.
Reading, writing, speaking and understanding English.
Training/giving and receiving instructions.
Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:
Demonstrated ability to manage and coordinate a multitude of issues effectively.
Demonstrated ability to educate patients and staff on ophthalmic dispensing principles (i.e., spectacle lens geometry and lifestyle dispensing).
American Board of Opticianry Certified (ABOC) by the American Board of Opticianry (ABO).
Post high school coursework/training in Ophthalmic Optics.

Responsibilities

Determines ophthalmic patients occupational, lifestyle and cosmetic needs; advises and recommends lens style, color and material and frame shape, color and material; prices eyeglass order according to patients Health Plan coverage.
Provides measurements i.e., pupillary distances, segment heights, lens base curves, frame size, etc. for spectacle fabrication by using PD ruler, pupilometer, and lens clock.
Applies principles of size, thickness and power in selecting proper eyewear.
Knows impact of different lens indexes and recommends appropriate alternatives.
Provides ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting and repairing spectacles.
Measures and shapes lenses and adjusts frames utilizing ophthalmic equipment including lens edger, hand edger, lensometer, frame warmer and precision hand tools.
Inspects patients eyewear using ANSI Z80.1 standards and tolerances; performs quality check functions; reviews patients previous prescription; identifies questionable changes, and takes appropriate action.
Follows-through on emergency orders by calling order into Optical Lab and making certain of lens and frame availability.
Performs limited Contact Lens services and refers patients with problems to proper department.
Determines patient concerns; recommends actions to be taken; discusses solution/action with Optical Administration as needed; follows-through with resolution.
Attains KP Optical sales goals.
Maintains attractive frame and lens displays by arranging, cleaning and changing on regular basis; maintains clinic frame inventory status by ordering, pricing and placing stock on frame boards; keeps track of backorder products and takes action as necessary.
Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Performs other duties and accepts responsibility as assigned.

FAQs

What are the main responsibilities of an Optical Sales Associate?

An Optical Sales Associate provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan. They also serve as an informational resource for patients eyewear needs.

What level of supervision does an Optical Sales Associate work under?

An Optical Sales Associate works under direct supervision.

Who does an Optical Sales Associate provide services to?

An Optical Sales Associate provides ophthalmic sales dispensing and related services to members and non-members of Kaiser Foundation Health Plan.

What skills are important for an Optical Sales Associate to possess?

Important skills for an Optical Sales Associate to possess include knowledge of ophthalmic sales, strong customer service skills, and the ability to serve as an informational resource for patients eyewear needs.

Kaiser Permanente

Science & Healthcare

Industry

10,001+

Employees

1945

Founded Year

Mission & Purpose

We are relentless in our pursuit of excellence. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. k-p.li/aboutKP As the nation’s leading not-for-profit health plan, we proudly serve 12.7 million members from 600+ locations in 8 states and Washington, D.C. Together, our 200,000+ employees and physicians work as one to positively impact the lives of our members, employees, and communities. Come drive quality, inspire excellence, and create change for the better. Bring your talents to Kaiser Permanente, and see your visionary ideas make a difference in the lives of others. This is your opportunity to shape the future of health care. Be essential. *Disclaimer: Please do not include any medical, personal or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members.