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Order Entry Support Specialist (Cork, Ireland)

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Red Hat

Yesterday

  • Job
    Full-time
    Mid Level
  • Accounting & Tax
    Business, Operations & Strategy
  • Cork
  • Quick Apply

AI generated summary

  • You need 3+ years in a similar role, knowledge of Oracle and Salesforce, strong English skills, a degree, Lean or Six Sigma certification, and the ability to thrive in a fast-paced environment.
  • You will manage order queues, book and verify orders and invoices, respond to queries, meet objectives, seek process improvements, and handle ad hoc tasks as needed.

Requirements

  • 3+ years of experience in a similar role
  • Knowledge of Oracle and Salesforce.com
  • Excellent written and verbal English communication skills
  • Bachelor's degree or equivalent preferred
  • Lean or Six Sigma certification
  • Desire to work in a fast-paced environment
  • Enthusiastic, adaptable, and flexible
  • Ability to create solid working relationships with a diverse set of colleagues and customers

Responsibilities

  • - Manage queue and review and book orders submitted by customers
  • - Complete bookings under deadline pressure
  • - Verify that invoices and orders are accurate
  • - Distribute invoices to customers
  • - Respond to queries from the sales team and customers relating to orders and invoices
  • - Meet individual objectives and contribute to the achievement of the team's overall objectives
  • - Continuously look for ways to improve processes
  • - Complete other ad hoc duties as needed by management

FAQs

What is the primary responsibility of the Order Entry Support Specialist?

The primary responsibility is to act as the final checkpoint for all sales orders, ensuring that information is processed accurately.

What software knowledge is required for this role?

Knowledge of Oracle and Salesforce.com is required.

How many years of experience are needed for this position?

A minimum of 3 years of experience in a similar role is required.

Is a specific type of degree preferred for this job?

A Bachelor's degree or equivalent is preferred.

Are there any certifications that may benefit applicants?

Lean or Six Sigma certification is beneficial for applicants.

What kind of environment will the Order Entry Support Specialist be working in?

The specialist will be working in a fast-paced environment with culturally and geographically diverse colleagues and customers.

What skills are emphasized for communication in this role?

Excellent written and verbal English communication skills are emphasized.

What qualities should candidates possess to fit into this role?

Candidates should be enthusiastic, adaptable, flexible, and possess the ability to create solid working relationships with a diverse set of colleagues and customers.

Does Red Hat promote diversity in its hiring practices?

Yes, Red Hat actively promotes diversity, equity, and inclusion in its culture and encourages applicants from all backgrounds.

How are unsolicited resumes handled by Red Hat?

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies and will not pay any fees related to unsolicited resumes or CVs unless outlined in a written contract.

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