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Order Management Coordinator

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SharkNinja

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Logistics

AI generated summary

  • You should have logistics experience, advanced Excel skills, strong IT literacy, attention to detail, and excellent communication. Be organized, adaptable, and able to multitask in a fast-paced environment.
  • You will oversee order fulfillment, process purchase orders, validate inventory, coordinate shipments, resolve discrepancies, and prepare reports while ensuring smooth communication with stakeholders.

Requirements

  • Previous Logistics experience is preferable, however a good attention to details and being a ‘team player’ are equally important. IT literacy and the willingness to learn are also relevant.
  • Advanced excel and strong IT literacy, ideally including ERP systems
  • Drive, ambition and enthusiasm to deliver results and progress within the organisation
  • Ability to work in a fast-paced, deadline driven environment
  • Resourceful, well organized, highly dependable, efficient and detail oriented with ability to take ownership, drive results, and manage projects to completion
  • High energy level with ability to multitask and open to changing direction
  • A willingness to learn and adjust with the ever-changing demands of a fast-moving business environment
  • Good organizational and coordination abilities and ability to multi-task
  • Strong attention to detail
  • Excellent communication and interpersonal skills

Responsibilities

  • The OM Coordinator will oversee the successful fulfilment of sales orders from various customers ensuring deliveries from suppliers are correctly received and ensuring inventory at all 3PL logistics providers are maintained in sync with SharkNinja’s own records. The successful candidate will need to work very closely with the Supply Chain and Accounts and Sales teams, as well as with 3PL providers and customers.
  • Processing Purchase Orders
  • Recording and Tracking and Reporting on order status
  • Pricing validation
  • Validate inventory availability and allocation
  • Securing delivery date and time via client central booking
  • Follow the order fulfilment process until successful completion
  • Monitoring and resolving any system discrepancy
  • Owning the client requirements from an operational perspective
  • Coordinate and monitor supply chain operations
  • Overseeing successful processing of purchase and sales orders
  • Communicate with suppliers, retailers, customers
  • Plan and track shipments according to customer requirements
  • Keep logs and records of warehouse stock, executed orders
  • Prepare accurate reports for management
  • Facilitate the shipping of products from one destination to another
  • Take steps to avoid delays or quality issues
  • Drive continuous improvement

FAQs

Do we support remote work?

Yes, we do remote work but in a hybrid format, typically three days per week in the Frankfurt office.

What is the primary responsibility of the Order Management Coordinator?

The primary responsibility is to oversee the successful delivery of sales orders and provide customer service to retailers and internal stakeholders.

Is previous logistics experience required for this position?

Previous logistics experience is preferable, but strong attention to detail and the ability to work as a team player are equally important.

What skills are essential for an Order Management Coordinator?

Essential skills include advanced Excel proficiency, strong IT literacy (ideally with ERP systems), excellent communication and interpersonal skills, and good organizational abilities.

What type of environment will I be working in as an Order Management Coordinator?

You will be working in a fast-paced, deadline-driven environment.

Will I be expected to manage multiple tasks simultaneously?

Yes, the role requires the ability to multitask and manage various responsibilities efficiently.

How does SharkNinja view diversity and inclusion?

SharkNinja values diversity, equity, and inclusion as vital components of global success and aims to support all associates in bringing their authentic selves to work.

What qualities does SharkNinja seek in a successful candidate for this role?

Qualities include drive, ambition, enthusiasm, the ability to take ownership, being resourceful, well-organized, efficient, and detail-oriented.

What kind of reports will I be responsible for preparing?

You will prepare accurate reports related to order status, inventory, and overall supply chain operations.

Is training provided for using specific software or systems?

While IT literacy is expected, a willingness to learn, particularly about ERP systems, is also important, suggesting training may be provided.

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SharkNinja

Positively impacting people's lives every day in every home around the world.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. The company seeks to leverage its global, agile and cross-functional engineering know-how, product development and manufacturing expertise along with solutions-driven marketing to increase the efficiency, convenience and enjoyment of consumers’ daily tasks and improve everyday lives. SharkNinja has built two billion-dollar brands, Shark and Ninja, and has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.