FAQs
What is the primary responsibility of the Order Management Coordinator?
The primary responsibility of the Order Management Coordinator is to oversee the successful delivery of sales orders, ensuring that client expectations are met, while also providing customer service to retailers and internal stakeholders.
Where is the Order Management Coordinator position located?
The position is based out of the Frankfurt office and follows a hybrid work model, typically requiring three days per week in the office.
What skills and experience are preferred for this position?
Previous logistics experience is preferable, along with a strong attention to detail, being a team player, advanced Excel skills, and proficiency in ERP systems. Good organizational abilities and excellent communication skills are also important.
Are there opportunities for career advancement in this role?
Yes, the role offers opportunities for career acceleration, with an emphasis on drive, ambition, and enthusiasm to deliver results and progress within the organization.
What types of tasks will the Order Management Coordinator perform?
Tasks include processing purchase orders, tracking order status, validating inventory, securing delivery dates, monitoring supply chain operations, and preparing reports for management.
Is prior experience in logistics mandatory for this role?
No, while previous logistics experience is preferred, strong attention to detail and being a team player are equally important, along with IT literacy and a willingness to learn.
What values does SharkNinja prioritize in its workplace culture?
SharkNinja prioritizes Diversity, Equity, and Inclusion, valuing unique voices and diverse skills, with a focus on authenticity, equity, and fostering an environment where all associates can make an impact.
What are some key attributes of the ideal candidate?
The ideal candidate should be resourceful, organized, detail-oriented, and able to multitask. They should also have a high energy level, adaptability to changing demands, and strong English communication skills.
Is the company inclusive and supportive of diverse backgrounds?
Yes, SharkNinja is committed to fostering an inclusive environment and does not discriminate on the basis of race, religion, sexual orientation, gender identity, or other protected classes.
What is the company's approach to continuous improvement?
SharkNinja encourages employees to make improvements each day by prioritizing progress over perfection, understanding that details make the difference, and promoting teamwork for success.