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Order Management Coordinator

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SharkNinja

Feb 9

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Logistics
  • Frankfurt

AI generated summary

  • You should have logistics experience, advanced Excel skills, strong IT literacy, attention to detail, multitasking abilities, excellent communication, and enthusiasm to learn and deliver results.
  • You will oversee order fulfillment, process purchase orders, validate inventory, coordinate with teams, ensure timely deliveries, and report on status while driving continuous improvement.

Requirements

  • Previous Logistics experience is preferable, however a good attention to details and being a ‘team player’ are equally important. IT literacy and the willingness to learn are also relevant.
  • Advanced excel and strong IT literacy, ideally including ERP systems
  • Drive, ambition and enthusiasm to deliver results and progress within the organisation
  • Ability to work in a fast-paced, deadline driven environment
  • Resourceful, well organized, highly dependable, efficient and detail oriented with ability to take ownership, drive results, and manage projects to completion
  • High energy level with ability to multitask and open to changing direction
  • A willingness to learn and adjust with the ever-changing demands of a fast-moving business environment
  • Good organizational and coordination abilities and ability to multi-task
  • Strong attention to detail
  • Excellent communication and interpersonal skills
  • Strong English language skills (spoken and written)

Responsibilities

  • The OM Coordinator will oversee the successful fulfilment of sales orders from various customers ensuring deliveries from suppliers are correctly received and ensuring inventory at all 3PL logistics providers are maintained in sync with SharkNinja’s own records. The successful candidate will need to work very closely with the Supply Chain and Accounts and Sales teams, as well as with 3PL providers and customers.
  • Processing Purchase Orders
  • Recording and Tracking and Reporting on order status
  • Pricing validation
  • Validate inventory availability and allocation
  • Securing delivery date and time via client central booking
  • Follow the order fulfilment process until successful completion
  • Monitoring and resolving any system discrepancy
  • Owning the client requirements from an operational perspective
  • Coordinate and monitor supply chain operations
  • Overseeing successful processing of purchase and sales orders
  • Communicate with suppliers, retailers, customers
  • Plan and track shipments according to customer requirements
  • Keep logs and records of warehouse stock, executed orders
  • Prepare accurate reports for management
  • Facilitate the shipping of products from one destination to another
  • Take steps to avoid delays or quality issues
  • Drive continuous improvement

FAQs

What is the primary responsibility of the Order Management Coordinator?

The primary responsibility of the Order Management Coordinator is to oversee the successful delivery of sales orders, ensuring that client expectations are met, while also providing customer service to retailers and internal stakeholders.

Where is the Order Management Coordinator position located?

The position is based out of the Frankfurt office and follows a hybrid work model, typically requiring three days per week in the office.

What skills and experience are preferred for this position?

Previous logistics experience is preferable, along with a strong attention to detail, being a team player, advanced Excel skills, and proficiency in ERP systems. Good organizational abilities and excellent communication skills are also important.

Are there opportunities for career advancement in this role?

Yes, the role offers opportunities for career acceleration, with an emphasis on drive, ambition, and enthusiasm to deliver results and progress within the organization.

What types of tasks will the Order Management Coordinator perform?

Tasks include processing purchase orders, tracking order status, validating inventory, securing delivery dates, monitoring supply chain operations, and preparing reports for management.

Is prior experience in logistics mandatory for this role?

No, while previous logistics experience is preferred, strong attention to detail and being a team player are equally important, along with IT literacy and a willingness to learn.

What values does SharkNinja prioritize in its workplace culture?

SharkNinja prioritizes Diversity, Equity, and Inclusion, valuing unique voices and diverse skills, with a focus on authenticity, equity, and fostering an environment where all associates can make an impact.

What are some key attributes of the ideal candidate?

The ideal candidate should be resourceful, organized, detail-oriented, and able to multitask. They should also have a high energy level, adaptability to changing demands, and strong English communication skills.

Is the company inclusive and supportive of diverse backgrounds?

Yes, SharkNinja is committed to fostering an inclusive environment and does not discriminate on the basis of race, religion, sexual orientation, gender identity, or other protected classes.

What is the company's approach to continuous improvement?

SharkNinja encourages employees to make improvements each day by prioritizing progress over perfection, understanding that details make the difference, and promoting teamwork for success.

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SharkNinja

Positively impacting people's lives every day in every home around the world.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. The company seeks to leverage its global, agile and cross-functional engineering know-how, product development and manufacturing expertise along with solutions-driven marketing to increase the efficiency, convenience and enjoyment of consumers’ daily tasks and improve everyday lives. SharkNinja has built two billion-dollar brands, Shark and Ninja, and has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.