Organisation Design and Development Business Partner

NHS Business Services Authority

2mo ago

Job
Full-time
Senior & Expert Level
Consulting
People, HR & Administration
Newcastle

AI generated summary

You must engage stakeholders, analyze OD strategies, evaluate interventions, manage change, support leadership, ensure consistency, promote collaboration, and foster a learning culture.
You will collaborate with stakeholders, analyze and implement OD interventions, evaluate effectiveness, manage change programs, and ensure alignment with organizational strategy while fostering a positive culture.

Requirements

Engage with stakeholders and clients at all levels within the organisation to build effective high challenge working relationships to enable the delivery of the NHSBSAs strategy.
Analyse the NHSBSAs strategy, OD strategy, business plans and the wider NHS system to determine priority OD interventions that will deliver the greatest return on investment and value for the tax payer.
Work with high levels of autonomy to interpret and lead on OD needs and requirements across multiple service streams, directorates and programmes of change activity to optimise organisational effectiveness and support the delivery of the organisations strategy.
Carry out highly complex/lead the evaluation of OD interventions, in conjunction with the client, using a range of quantitative and qualitative methods to drive insight into the effectiveness and impact of the intervention against agreed outcomes.
Work collaboratively with Executive Leadership Team and the broader leadership community, taking the lead of the organisational analysis of the strategy and development and implementation of interventions which deliver change and agreed service improvements.
Contribute to the development of the OD strategy, develop OD objectives and plans required to enable prioritisation of work and deliver planned change and avoid the destabilisation of business-as-usual priorities/KPIs.
Utilising internal consulting models to diagnose, design and manage the implementation and evaluation of large scale highly complex OD interventions ensuring all programmes of work are contracted and agreed outcomes measured, monitored and evaluated to demonstrate value add and return on investment.
Carry out highly complex data analysis utilising a range of qualitative and quantitative evidence, data, information and intelligence from a range of internal and external sources to develop increased insight into the effectiveness and impact of the OD interventions to drive transformation and continuous improvement.
Support the creation of an environment that ensures stakeholders at all levels have opportunities to contribute to a vision that is clear, inspiring and understood.
Effectively communicate highly complex and controversial issues in a clear and engaging way, documenting agreed co-created contracted outcomes and the impact of all interventions.
Create, maintain and manage records to track progress through the consulting cycle and assist with a whole business view of interventions supporting the development of the organisation. Uphold boundaries and confidentiality, adopting an ethical approach to practice and record keeping.
Provide and contribute to the Programme risk management reporting mechanism clearly demonstrating risk mitigation, risk management and intervention and escalation where applicable.
Act as lead for assigned OD initiatives, Executive Leadership Team and major change programmes. As appropriate support the CEO, Board and Leadership Team members on interventions for which they are the specified lead, keeping connected to the organisation at all levels.
Ensure effective engagement of relevant stakeholders including Senior Leaders throughout interventions, communicating highly complex and contentious information in a way that is timely meaningful and appropriate to the audience.
Ensure appropriate development interventions are in place to support the transition of knowledge and skill and the development of capability to embed change.
Ensure organisation wide people processes meet business needs by designing OD intervention that ensures there is consistency of process in line with NHSBSA and L&OD strategies.
Ensure a people centric approach to change is fundamental to all change and transformation and lead by example in creating a culture of engagement through open and honest communication.
Proactively foster a Thought Leadership role researching and curating evidence, benchmarking practice from elsewhere and builds an active CPD community across the People teams and more widely across the business.
Advise, shape and contribute to the development of the Colleague Engagement Survey ensuring its cultural congruence with Service and Change Strategies and programmes and supporting the business in addressing feedback.
Management of external suppliers and respective delegated OD budgetary spend.
Designated authorised signatory for delegated OD budgetary spend.
Offer OD advice to Executive Leaders and Senior leaders and inform organisation design at a whole business level.
Use high levels of organisational analysis/insight to support the Head of OD to design the organisations work processes and roles to drive the delivery of the NHSBSAs target state and to continually monitor and deliver improved organisation effectiveness.
Use high levels of insight to drive the delivery of a transformed NHSBSA, its on-going renewal and strategy development.
Provide expert opinion, advice and guidance as to how the organisation can develop future and post transformation core capabilities and coach and support leaders to achieve this capability development.
Support the Head of L&OD to implement the lateral processes to ensure the effective flow of information and sharing of practice to support effective collaboration across work areas and functions.
Support the Head of L&OD in the development of systems and processes to enable the effective leveraging of organisational knowledge to support agility and resilience in the future NHSBSA.
Model a collaborative and influencing style of working, negotiating with Executive Leaders, Senior leaders and all levels within the organisation to achieve best outcomes.
Adopt a partnership approach with People Team colleagues to ensure all people policy, processes and practices align to influence manager/leader/colleague behaviour which realises/reflects the business values, requisite organisational culture and business performance.
Promote and foster a positive and proactive learning culture across the organisation where individuals are encouraged and enabled to take personal responsibility and accountability for managing their own career development.
Create new and further develop existing business alliances with external organisations to establish partnership working to ensure joint approaches to OD across the wider NHS system and utilise best practice, other organisational learning and resources to provide best value to the tax payer.
Undertake all OD interventions in a context of corporate policy guidance and best practice.
The job-holder would be expected to demonstrate all of the NHSBSA Core Capabilities at a level commensurate with the accountabilities described in this job description.
Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
Demonstrate NHSBSA values and core capabilities in all aspects of your work.
Encourage an environment where your own and colleagues safety and well-being is promoted.
Contribute to a culture which values diversity and inclusion.
Follow NHSBSA policies, procedures, and protocols as they apply to your role.

Responsibilities

1. Engage with stakeholders and clients at all levels within the organisation to build effective high challenge working relationships to enable the delivery of the NHSBSAs strategy.
2. Analyse the NHSBSAs strategy, OD strategy, business plans and the wider NHS system to determine priority OD interventions that will deliver the greatest return on investment and value for the tax payer.
3. Work with high levels of autonomy to interpret and lead on OD needs and requirements across multiple service streams, directorates and programmes of change activity to optimise organisational effectiveness and support the delivery of the organisations strategy.
4. Carry out highly complex/lead the evaluation of OD interventions, in conjunction with the client, using a range of quantitative and qualitative methods to drive insight into the effectiveness and impact of the intervention against agreed outcomes.
5. Work collaboratively with Executive Leadership Team and the broader leadership community, taking the lead of the organisational analysis of the strategy and development and implementation of interventions which deliver change and agreed service improvements.
6. Contribute to the development of the OD strategy, develop OD objectives and plans required to enable prioritisation of work and deliver planned change and avoid the destabilisation of business-as-usual priorities/KPIs.
7. Utilising internal consulting models to diagnose, design and manage the implementation and evaluation of large scale highly complex OD interventions ensuring all programmes of work are contracted and agreed outcomes measured, monitored and evaluated to demonstrate value add and return on investment.
8. Carry out highly complex data analysis utilising a range of qualitative and quantitative evidence, data, information and intelligence from a range of internal and external sources to develop increased insight into the effectiveness and impact of the OD interventions to drive transformation and continuous improvement.
9. Support the creation of an environment that ensures stakeholders at all levels have opportunities to contribute to a vision that is clear, inspiring and understood.
10. Effectively communicate highly complex and controversial issues in a clear and engaging way, documenting agreed co-created contracted outcomes and the impact of all interventions.
11. Create, maintain and manage records to track progress through the consulting cycle and assist with a whole business view of interventions supporting the development of the organisation. Uphold boundaries and confidentiality, adopting an ethical approach to practice and record keeping.
12. Provide and contribute to the Programme risk management reporting mechanism clearly demonstrating risk mitigation, risk management and intervention and escalation where applicable.
13. Act as lead for assigned OD initiatives, Executive Leadership Team and major change programmes. As appropriate support the CEO, Board and Leadership Team members on interventions for which they are the specified lead, keeping connected to the organisation at all levels.
14. Ensure effective engagement of relevant stakeholders including Senior Leaders throughout interventions, communicating highly complex and contentious information in a way that is timely meaningful and appropriate to the audience.
15. Ensure appropriate development interventions are in place to support the transition of knowledge and skill and the development of capability to embed change.
16. Ensure organisation wide people processes meet business needs by designing OD intervention that ensures there is consistency of process in line with NHSBSA and L&OD strategies.
17. Ensure a people centric approach to change is fundamental to all change and transformation and lead by example in creating a culture of engagement through open and honest communication.
18. Proactively foster a Thought Leadership role researching and curating evidence, benchmarking practice from elsewhere and builds an active CPD community across the People teams and more widely across the business.
19. Advise, shape and contribute to the development of the Colleague Engagement Survey ensuring its cultural congruence with Service and Change Strategies and programmes and supporting the business in addressing feedback.
20. Management of external suppliers and respective delegated OD budgetary spend.
21. Designated authorised signatory for delegated OD budgetary spend.
Whole Organisation
1. Offer OD advice to Executive Leaders and Senior leaders and inform organisation design at a whole business level.
2. Use high levels of organisational analysis/insight to support the Head of OD to design the organisations work processes and roles to drive the delivery of the NHSBSAs target state and to continually monitor and deliver improved organisation effectiveness.
3. Use high levels of insight to drive the delivery of a transformed NHSBSA, its on-going renewal and strategy development.
4. Provide expert opinion, advice and guidance as to how the organisation can develop future and post transformation core capabilities and coach and support leaders to achieve this capability development.
5. Support the Head of L&OD to implement the lateral processes to ensure the effective flow of information and sharing of practice to support effective collaboration across work areas and functions.
6. Support the Head of L&OD in the development of systems and processes to enable the effective leveraging of organisational knowledge to support agility and resilience in the future NHSBSA.
7. Model a collaborative and influencing style of working, negotiating with Executive Leaders, Senior leaders and all levels within the organisation to achieve best outcomes.
8. Adopt a partnership approach with People Team colleagues to ensure all people policy, processes and practices align to influence manager/leader/colleague behaviour which realises/reflects the business values, requisite organisational culture and business performance.
9. Promote and foster a positive and proactive learning culture across the organisation where individuals are encouraged and enabled to take personal responsibility and accountability for managing their own career development.
10. Create new and further develop existing business alliances with external organisations to establish partnership working to ensure joint approaches to OD across the wider NHS system and utilise best practice, other organisational learning and resources to provide best value to the tax payer.
11. Undertake all OD interventions in a context of corporate policy guidance and best practice
12. The job-holder would be expected to demonstrate all of the NHSBSA Core Capabilities at a level commensurate with the accountabilities described in this job description.
In addition to the above accountabilities, as post holder you are expected to
1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
3. Encourage an environment where your own and colleagues safety and well-being is promoted.
4. Contribute to a culture which values diversity and inclusion.
5. Follow NHSBSA policies, procedures, and protocols as they apply to your role.

FAQs

What are the key responsibilities of the Organisation Design and Development Business Partner?

The key responsibilities include engaging with stakeholders, analyzing strategies, leading on OD needs across services, evaluating OD interventions, collaborating with leadership, developing OD strategies, managing large-scale interventions, conducting complex data analysis, and ensuring effective communication and stakeholder engagement.

What qualifications are needed for this role?

While the job description does not specify exact qualifications, a background in organizational design, human resources, or a related field, along with experience in change management and stakeholder engagement, would be beneficial.

Is experience in the NHS necessary for this position?

While previous experience within the NHS may be advantageous, the role focuses on organizational design and development skills that can be applied across various sectors.

Will I be required to manage external suppliers?

Yes, the Organisation Design and Development Business Partner will manage external suppliers and oversee the delegated OD budgetary spend.

How will success be measured in this role?

Success will be measured through evaluating the effectiveness and impact of OD interventions against agreed outcomes, demonstrating value add and return on investment.

Is there an emphasis on collaboration within the organization?

Yes, collaboration is a crucial element of this role, as it involves working closely with executive leadership and various stakeholders to design and implement effective OD strategies.

What type of working relationships will I need to build?

You will need to build effective high-challenge working relationships with stakeholders and clients at all levels within the organization.

Are continuous learning and development encouraged in this role?

Yes, the role promotes a positive learning culture where individuals are encouraged to take personal responsibility for their career development and leverages best practices from external organizations.

Will I have opportunities to influence organizational culture?

Yes, you will be responsible for modeling and promoting a culture of engagement, collaboration, and open communication throughout the organization.

What is the expected level of autonomy in this role?

The Organisation Design and Development Business Partner will work with high levels of autonomy to lead on OD needs and interventions across multiple service streams.

What kind of data analysis will I be expected to perform?

You will be expected to carry out highly complex data analysis using a range of qualitative and quantitative evidence to drive insight into the effectiveness of OD interventions.

Does this position involve risk management responsibilities?

Yes, the role includes providing and contributing to the Programme risk management reporting mechanism.

Will I be involved in the Colleague Engagement Survey?

Yes, the role includes advising and contributing to the development of the Colleague Engagement Survey to ensure its alignment with service and change strategies.

Are there additional duties beyond the listed responsibilities?

Yes, the post holder is expected to undertake additional duties and responsibilities in line with the purpose of the role, as agreed by the line manager.

What core values does the NHSBSA expect from employees in this role?

The NHSBSA expects employees to demonstrate its core values in all aspects of their work, including promoting well-being, valuing diversity and inclusion, and adhering to corporate policies and best practices.

NHS Business Services Authority

We deliver business service excellence to the NHS to help people live longer, healthier lives.

Science & Healthcare

Industry

1001-5000

Employees

2006

Founded Year

Mission & Purpose

NHS Business Services Authority (NHSBSA) provides a range of support services to the NHS in England, including administrative and operational functions such as processing prescriptions and managing NHS pensions. Their mission is to deliver high-quality, efficient, and effective services that support the NHS in delivering excellent patient care. Their purpose is to streamline NHS operations, improve service delivery, and ensure the effective management of resources and systems within the healthcare sector.

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