Logo of Huzzle

Outpatient Pharmacy Assistant: Patient-Focused Dispensing

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare
  • Leeds

AI generated summary

  • You should assist in delivering a high-quality, patient-focused dispensary service to outpatients at the Trust.
  • You will dispense prescriptions, ensure quality customer service, maintain outpatient service standards, and ensure the safe issuance of completed prescriptions to patients.

Requirements

  • To assist in the provision of a high-quality patient focused dispensary service to outpatients at the Trust.

Responsibilities

  • Accurately dispense clinically checked prescriptions, referring any areas of doubt to the Responsible Pharmacist.
  • Provide quality customer service to all outpatient pharmacy customers, including multidisciplinary healthcare professionals.
  • Contribute to the development and maintenance of a high quality and timely outpatient service for patients.
  • Contribute to the safe and accurate issue of completed dispensed prescriptions to patients.

FAQs

What are the main responsibilities of an Outpatient Pharmacy Assistant?

The main responsibilities include accurately dispensing clinically checked prescriptions, providing quality customer service, contributing to the development of outpatient services, and ensuring safe and accurate issuance of prescriptions to patients.

Are there any specific qualifications required for this position?

While specific qualifications may vary, typically a background in pharmacy assistance, familiarity with dispensing medications, and customer service skills are beneficial for this role.

What is the work environment like for an Outpatient Pharmacy Assistant?

The work environment is typically within a pharmacy setting focused on outpatient services, collaborating with multidisciplinary healthcare professionals and interacting directly with patients.

Is prior pharmacy experience necessary for this role?

Prior experience in a pharmacy setting is preferred but not always necessary; however, a strong understanding of customer service and medication dispensing is advantageous.

How does the job contribute to patient care?

The role directly contributes to patient care by ensuring that medications are accurately dispensed and that patients receive the necessary support and information regarding their prescriptions.

What types of customers will I interact with in this role?

You will interact with outpatient pharmacy customers, which includes patients and various multidisciplinary healthcare professionals.

Is there a focus on teamwork in this position?

Yes, teamwork is essential as you will collaborate with pharmacists and other healthcare staff to ensure high-quality patient service and safe medication dispensing.

Will there be opportunities for training and development?

Yes, there may be opportunities for training and development to enhance your skills and knowledge in outpatient pharmacy services.

What qualities are important for success in this role?

Important qualities include attention to detail, strong communication skills, customer service orientation, and the ability to work well in a team environment.

Who should I refer any doubt or concerns to while dispensing medications?

You should refer any areas of doubt to the Responsible Pharmacist for guidance.

Science & Healthcare
Industry
5001-10,000
Employees
2001
Founded Year

Mission & Purpose

Calderdale and Huddersfield NHS Foundation Trust (CHFT) offers a broad range of healthcare services, including acute, emergency, and elective care, across Calderdale and Huddersfield. Their mission is to provide high-quality, patient-centered care that improves health outcomes and ensures safety. Their purpose is to deliver excellent clinical services, enhance community well-being, and support continuous improvement and innovation in healthcare.