FAQs
What is the job location for the Outpatient Receptionist position?
The position is based at Royal Victoria Hospital in Folkestone.
What are the primary responsibilities of the Outpatient Receptionist?
The primary responsibilities include face-to-face contact with patients in the Outpatients reception area, booking patients in for their outpatient appointments, and performing other outpatient administration duties.
What skills are required for this position?
The applicant should have knowledge of Microsoft Office and an ability to communicate effectively.
What kind of team atmosphere can the successful applicant expect?
The successful applicant will join a highly motivated and effective team focused on ensuring patient care is at the forefront of our service.
What is the vision of the hospital trust?
The vision is "great healthcare from great people," guided by values that emphasize caring for, respecting, and ensuring the safety of patients.
Are applications accepted from individuals needing a Certificate of Sponsorship?
Yes, applicants requiring a Certificate of Sponsorship must declare this on their application form.
Who should be contacted for further details or informal visits?
For further details or informal visits, you can contact Paula Gravenell, the Outpatients Supervisor, via email at paula.gravenell@nhs.net or by calling 01303 850202.
Is there a specific requirement regarding the application process?
Yes, applications must be written by the applicant, and the use of artificial intelligence (AI) programs in the application may lead to rejection.
Are there opportunities for improvement and development within this role?
Yes, the role is part of a new way of working called 'We care,' which empowers frontline staff to lead improvements on a day-to-day basis.
What is the application process for this job?
Interested applicants should submit their written applications directly, ensuring compliance with the guidelines regarding sponsorship and AI use.