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Outpatient Receptionist - Eastbourne DGH

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East Sussex Healthcare NHS Trust

22d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Healthcare

AI generated summary

  • You should handle challenges, work under pressure, prioritize tasks, be computer literate, flexible, and possess excellent customer service skills.
  • You will welcome outpatients, record attendance, and ensure follow-ups align with the Access and Management Policy and Organizational Objectives.

Requirements

  • You will need to deal with challenges, perform under pressure and be able to prioritise work, computer literate & flexible. Good customer Service is essential.

Responsibilities

  • You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.

FAQs

What are the working hours for the Outpatient Receptionist position?

The working hours are Monday, Tuesday, Wednesday, and Friday from 08:30 to 17:00.

Is previous experience required for this position?

Previous experience is not specifically required, but good customer service skills are essential.

What benefits are available to staff at East Sussex Healthcare NHS Trust?

Staff members have access to a wide range of benefits, including staff development, NHS pension scheme enrollment, access to nurseries, staff restaurants, on-site accommodation, and free psychological support.

Who should I contact for further details or informal visits?

For further details or informal visits, you can contact Raechell Carr, the Outpatient Reception Manager, at raechell.carr@nhs.net or by telephone at 07817 076940.

Do I need to be computer literate for this role?

Yes, being computer literate is a requirement for this role.

What is the application process for this job?

To apply for the position, submit your application through the specified channels as outlined by East Sussex Healthcare NHS Trust.

Is onsite parking available for employees?

Yes, onsite parking is available for a small administration fee.

Are previous applicants allowed to reapply for this position?

No, previous applicants need not apply for this position.

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East Sussex Healthcare NHS Trust

We are an acute hospital and community NHS Trust providing NHS services for people living in East Sussex.

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

East Sussex Healthcare NHS Trust (ESHT) offers a wide range of hospital and community health services across East Sussex. Their mission is to provide high-quality, patient-centered care that enhances the health and well-being of their local community. They are dedicated to delivering effective and compassionate healthcare, ensuring accessible and comprehensive services to meet the diverse needs of their patients.