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Outreach Manager - Medi-Cal (Non-Sales), Senior - San Diego

  • Job
    Full-time
    Senior Level
  • Customer Relations
  • $87.2K - $130.9K
  • San Diego

AI generated summary

  • You need a bachelor's degree and at least 5 years of experience engaging influencers, assessing communities, and building partnerships. Strong communication skills and Medi-Cal knowledge are desired.
  • You will educate stakeholders, network with key influencers, support quality initiatives, mentor team members, plan community events, collaborate with marketing teams, and provide information on community issues for Blue Shield of California in San Diego.

Requirements

  • Requires a bachelor's degree or equivalent experience
  • Requires at least 5 years of prior relevant experience
  • Requires experience in engaging community and policy influencers to identify and inform potential initiatives supporting growth
  • Experience in community assessment and building partnerships/coalitions to serve low-income communities strongly desired
  • Strong written, verbal and presentation skills required
  • Medi-Cal experience or knowledge desired

Responsibilities

  • Be responsible for educating external stakeholders about BSC/PHP Products and services and collaborating with the teams that educate potential and existing members and provider office staff. encourage prospects to select BSC/PHP as their health plan of choice and current members to retain BSC/PHP as their health plan, in a variety of authorized settings
  • Network with key influencers such as elected officials, government agency administrators, industry associations, provider offices, medical groups and Community Based Organizations
  • Support the teams who manage quality and customer service initiatives to assist with closing the gap of care with our providers
  • Mentor fellow Outreach team members about all state and federal rules and regulations ensuring compliance of marketing do’s & don’ts outlined by governing regulatory agencies
  • Support the teams who measure results of trainings based on the needs and wants of provider offices and external stakeholders
  • Plan, coordinate and/or participate in community events, meetings, conferences, and other types of engagement activities
  • Collaborate with Blue Shield Brand, Marketing and Communications teams to monitor, assess, and optimize the reputational strength of Blue Shield Promise, including assisting with activities related to executive engagement, business development, stakeholder recognition, and community investments
  • Synthesize and provide information about community, provider and stakeholder issues, trends and opportunities that impact Blue Shield Promise

FAQs

What is the main responsibility of an Outreach Manager - Medi-Cal (Non-Sales), Senior at Blue Shield Promise in San Diego?

The main responsibility of an Outreach Manager - Medi-Cal (Non-Sales), Senior at Blue Shield Promise in San Diego is to support Blue Shield Promise’s growth and retention goals by building relationships with external stakeholders, planning and executing community events, projects, and programs, and identifying strategic opportunities.

What are some key tasks involved in this role?

Some key tasks involved in this role include educating external stakeholders about Blue Shield Promise products and services, networking with key influencers, supporting quality and customer service initiatives, mentoring fellow outreach team members, participating in community events and engagement activities, and collaborating with various teams within the organization.

What qualifications are required for this role?

This role requires a bachelor's degree or equivalent experience, at least 5 years of relevant experience, experience in engaging community and policy influencers, strong written, verbal, and presentation skills, and knowledge or experience with Medi-Cal is desired.

What is the reporting structure for an Outreach Manager - Medi-Cal (Non-Sales), Senior at Blue Shield Promise in San Diego?

An Outreach Manager - Medi-Cal (Non-Sales), Senior at Blue Shield Promise in San Diego will report to the Director of Strategic Partnerships.

How does this role contribute to the overall goals of Blue Shield Promise?

This role contributes to the overall goals of Blue Shield Promise by building relationships with external stakeholders, planning and executing community events, identifying strategic opportunities, and supporting growth and retention efforts for the organization.

#WeNeverStop #WhoWeStandFor #BlueShieldCares #WhatWeStandFor #QuienesSomos #SiempreAdelante #ProudToBeBSCA

Finance
Industry
5001-10,000
Employees
1939
Founded Year

Mission & Purpose

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. Blue Shield of California is a tax-paying, nonprofit, independent member of the Blue Shield Association with 4.7 million members, 7,800 employees, and $22.9 billion in annual revenue. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.