FAQs
What is the main responsibility of an Over-the-Counter Associate?
The main responsibility of an Over-the-Counter Associate is to assist customers, maintain the assigned area, perform tasks delegated by the OTC Department Manager or Pharmacy Manager, and ensure exemplary customer service while adhering to Wal-Mart’s Basic Beliefs and values.
What are some specific duties I would perform in this position?
Specific duties include maintaining patient confidentiality, maximizing department sales and profits, rotating stock, checking for expired products, zoning the department, following proper procedures for ordering and pricing, keeping the area clean and organized, maintaining zero pricing errors, and calibrating equipment used in the prescription filling process.
What is the minimum age requirement for this position?
The minimum age requirement for this position is 16 years or older.
Are there any preferred qualifications for this role?
There are no specified preferred qualifications listed for this role; however, Walmart does accommodate the disability-related needs of applicants and associates as required by law.
Where is the primary location for the Over-the-Counter Associate position?
The primary location for this position is 6375 50Th Ave, Red Deer, AB T4N 4C7, Canada.
Is any training provided for the Over-the-Counter Associate role?
While the job description doesn't specifically mention training, associates typically receive guidance and training on procedures from the Pharmacy Manager or OTC Department Manager.
What is expected in terms of customer service for this role?
Associates are expected to adhere to exemplary customer service standards by following Wal-Mart’s Basic Beliefs and values to ensure a positive shopping experience for customers.
How does this position contribute to the overall sales of the department?
The Over-the-Counter Associate contributes to department sales and profits by maximizing sales efforts through effective customer interaction, maintaining stock, and ensuring the department is well-organized and appealing to customers.