FAQs
What is the primary responsibility of an Over-the-Counter Associate?
The primary responsibility of an Over-the-Counter Associate is to assist customers, maintain the assigned area, perform tasks delegated by the OTC Department Manager or Pharmacy Manager, and ensure exemplary customer service.
What is the minimum age requirement for this position?
The minimum age requirement for this position is 16 years or older.
What does the pay for this position start at?
The minimum rate of pay for this position starts at $17.55, and the final rate will be determined based on relevant experience.
What type of training or qualifications is preferred for this role?
The job listing does not specify any preferred qualifications; however, experience in a similar role may be beneficial.
Is maintaining patient confidentiality part of the job duties?
Yes, maintaining patient confidentiality and following all practices consistent with the Privacy Act is a vital part of the job duties.
Are there requirements for stock management in this role?
Yes, Over-the-Counter Associates are responsible for rotating stock, checking for expired products, and keeping the area organized and clean.
What is expected regarding customer service?
Associates are expected to maintain exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.
Do we accommodate applicants with disabilities?
Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.
What equipment calibration is involved in this position?
The position involves the calibration of equipment used in the prescription filling process.
Is there an expectation to maintain pricing accuracy?
Yes, maintaining zero pricing errors is expected as part of the responsibilities, such as following the Scanning Credibility Program.