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Part Time Associate Banker (20 hours), Southeast Woodstock and 47th - Portland, OR

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JP Morgan Chase & Co.

2mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Customer Relations
  • Portland

Requirements

  • 6+ months of customer service experience
  • High school diploma or GED equivalent
  • Preferred qualifications, capabilities, and skills
  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
  • Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Cash handling experience

Responsibilities

  • Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
  • Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
  • Assists clients and the branch team by helping with new account openings when needed
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

FAQs

What are the key responsibilities of a Part Time Associate Banker in this role?

The key responsibilities include delivering exceptional customer experiences, building long-lasting relationships with clients, sharing product knowledge and solutions, and introducing clients to licensed bankers.

What is the work schedule like for this Part Time Associate Banker position?

This position is for 20 hours per week, with the specific schedule to be determined.

What skills and qualifications are required for this role?

Ideal candidates should have excellent customer service skills, strong communication abilities, and the ability to build relationships with clients. Previous banking experience is a plus but not required. Additional training will be provided.

What are the opportunities for advancement within this role?

Associates in this role have the opportunity to gain experience in branch banking and potentially move into positions with more responsibility within the bank. Promotion opportunities are available based on performance and qualifications.

How does this Part Time Associate Banker position contribute to the overall success of the branch?

By delivering exceptional customer experiences, building relationships with clients, and sharing product knowledge, the Associate Banker contributes to the success of the branch by ensuring client satisfaction and driving business growth.

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.