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Job

Part Time Associate Banker Baton Rouge North (30 hours)

đź’Ľ Graduate Job

Baton Rouge

AI generated summary

  • You need at least 6 months of customer service experience, a high school diploma or equivalent, and the ability to make personal connections with customers while quickly learning products and services. Strong communication, organization, cash handling, and technology skills are a must.
  • You will engage clients, manage lobby traffic, assist with transactions, educate on self-service options, and support new account openings in the branch. Perform branch operations like cash device management while complying with policies and procedures.

Graduate Job

Customer Relations•Baton Rouge

Description

  • As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. 

Requirements

  • 6+ months of customer service experience
  • High school diploma or GED equivalent
  • Preferred qualifications, capabilities, and skills:
  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
  • Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Cash handling experience

Area of Responsibilities

Customer Relations

Responsibilities

  • Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
  • Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
  • Assists clients and the branch team by helping with new account openings when needed
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

Details

Work type

Part time

Work mode

office

Location

Baton Rouge