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Part Time Associate Banker - Chicago Lakeshore South (30 hours)

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JP Morgan Chase & Co.

2mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Customer Relations
  • Chicago

Requirements

  • Minimum 6 months of customer service experience required
  • High school diploma or GED equivalent required
  • Preferred qualifications, capabilities and skills:
  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
  • Cash handling experience preferred
  • Professional, thorough, and organized with follow-up skills
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Excellent interpersonal communication skills, as well as strong attention to detail and time management
  • Ability to quickly and accurately learn products, services, and procedures

Responsibilities

  • Engaging clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
  • Helping clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements
  • Educating clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
  • Building relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
  • Assisting clients and the branch team by helping with new account openings when needed.
  • Performing branch operations which may include managing cash devices (e.g., cash vault, ATM, etc.) while adhering to all bank policies and procedures.

FAQs

What are the primary responsibilities of a Part Time Associate Banker at the Chicago Lakeshore South branch?

In addition to traditional bank teller responsibilities, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers.

What is the work schedule like for a Part Time Associate Banker in this role?

This position is for 30 hours per week, which would typically be spread out over multiple days. Specific scheduling details may vary based on the needs of the branch.

Will I have the opportunity to work closely with licensed bankers in this role?

Yes, part of the responsibilities of an Associate Banker includes introducing customers to our licensed bankers and collaborating with them to provide comprehensive financial solutions to our customers.

What skills or qualifications are required for this position?

We are seeking individuals with excellent customer service skills, the ability to work well in a team environment, and a passion for helping customers achieve their financial goals. Previous experience in banking or financial services is a plus.

Are there opportunities for advancement within the company for a Part Time Associate Banker?

Yes, we value professional development and offer opportunities for growth and advancement within our organization for motivated and dedicated employees.

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.