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Part Time Associate Banker Long Island West (30 Hours)

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JP Morgan Chase & Co.

2mo ago

  • Job
    Part-time
    Entry Level
  • Customer Relations
  • Franklin

AI generated summary

  • You need 6+ months of customer service experience, a high school diploma or equivalent, and the ability to engage customers, learn quickly, and handle cash with precision.
  • You will engage clients, assist with transactions, educate on self-service options, help with new account openings, and perform branch operations.

Requirements

  • 6+ months of customer service experience
  • High school diploma or GED equivalent
  • Preferred qualifications, capabilities, and skills:
  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
  • Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Cash handling experience

Responsibilities

  • Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
  • Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
  • Assists clients and the branch team by helping with new account openings when needed
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

FAQs

What will be my main responsibilities as a Part Time Associate Banker in Long Island West?

Your main responsibilities will include delivering exceptional customer experiences, building relationships with clients, sharing product knowledge and solutions, and introducing clients to our licensed bankers.

How many hours per week will I be working as a Part Time Associate Banker?

You will be working 30 hours per week in this role.

What skills are necessary to succeed as a Part Time Associate Banker in Long Island West?

Skills necessary for success in this role include strong customer service skills, ability to build relationships, product knowledge, and communication skills.

Will there be opportunities for career advancement in this role?

Yes, there may be opportunities for career advancement within the branch or within the larger organization based on performance and opportunities for growth.

Will there be training provided for this role?

Yes, there will be training provided to ensure you have the knowledge and skills necessary to succeed as a Part Time Associate Banker in Long Island West.

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.