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Part Time Brand Ambassador-Children Store

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Ralph Lauren

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Vaughan

AI generated summary

  • You need retail experience, strong communication skills, physical ability to lift 30 lbs, operate a register, and a flexible schedule for days, evenings, and weekends.
  • You will drive sales, support customer engagement, participate in training, utilize technology for purchases, and maintain store standards while fostering a collaborative and customer-focused environment.

Requirements

  • Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
  • Ability to effectively communicate with customers and store personnel
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
  • Ability to operate the register, stand, move and walk for multiple hours
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Ability to build and maintain positive working relationships with customers, management and co-workers.

Responsibilities

  • Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
  • Proactively drives business through focusing on the customer at the core of all decisions
  • Supports company initiatives
  • Participates in team training to execute business results
  • Utilizes "More Ways to Shop" to drive business results and supports use of new technology
  • Represents the customer experience expectations in store
  • Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
  • Champion of RL core values
  • Supports a collaborative environment with the customer at its core
  • Engages in networking to start to build a clientele
  • Provides on going feedback to Management on successes and opportunities
  • Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
  • Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
  • Provides necessary feedback to Management on category opportunities or needs.
  • Ensures sales floor and all store standards are met at all time.

FAQs

What is the main responsibility of a Part Time Brand Ambassador at Ralph Lauren?

The main responsibility is to provide a personalized and inspiring shopping experience for customers, exceeding their expectations while driving sales and supporting store initiatives.

Is previous retail experience required for this position?

While not strictly required, retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment is preferred.

What skills are important for a Brand Ambassador?

Important skills include effective communication with customers and store personnel, the ability to navigate the sales floor, and a knack for building positive working relationships with customers and colleagues.

Are there physical requirements for this job?

Yes, the role requires the ability to maneuver around the sales floor, work around chemicals, lift or climb up to 30 lbs, and stand or move for multiple hours.

What type of schedule can I expect as a Part Time Brand Ambassador?

You will need to work a flexible schedule, which may include days, evenings, weekends, and potentially overnight shifts, to meet the needs of the business.

How does Ralph Lauren prioritize customer experience in this role?

Brand Ambassadors are expected to engage with customers proactively and utilize technology and alternative purchasing processes to enhance the overall customer experience.

Is there room for career advancement within the company?

Yes, the Brand Ambassador position serves as an entry point for future leadership roles within Ralph Lauren, allowing employees to begin writing their Next Great Chapter.

What are the company’s core values?

Ralph Lauren champions inclusivity, collaboration, and a customer-first mindset, promoting a culture of belonging and ensuring fairness for all.

Will I receive training for this role?

Yes, you will participate in team training to effectively execute business results and understand company initiatives.

Do I need to be familiar with technology to apply for this position?

Yes, familiarity with technology is beneficial as you will be expected to support and utilize new technology and alternative paths to purchase.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.