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Job

Part Time - Clinical Robot Technician (CRT) - Chicago, IL

💼 Graduate Job

Chicago

AI generated summary

  • You must have a strong computing background, excellent communication skills, be organized, self-sufficient, and adaptive to varying schedules. Passionate about healthcare and technology, with previous healthcare experience, able to lift 40 pounds, and willing to work nights, weekends, and holidays.
  • You will prioritize customer experience, manage a fleet of mobile service robots in a hospital setting, collect data, communicate with hospital staff, and serve as an ambassador for the company. Experience with robots not required.

Graduate Job

Customer RelationsChicago

Description

  • As part of Diligent Robotics’ operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside your teammates to bring automation to healthcare. This position will work effectively as a team to ensure exceptional results to our hospital partners.
  • This position is located in Chicago, IL and you must be local, and able to commute to the site, to be considered.
  • The pay rate is $21/ hour. 
  • This role will require flexibility due to us being a 24/7 operation and a shift schedule will be put in place that will require working days, nights and weekends.

Requirements

  • Solid computing background with a quick ability to learn new software.
  • Excellent written and verbal communication skills.
  • Highly organized with the ability to manage multiple tasks.
  • Self-sufficient and capable of making data-driven decisions independently.
  • Flexible availability, including early mornings, nights, and weekends.
  • Extraverted personality with strong interpersonal skills.
  • Responsive, responsible, and results-oriented.
  • Passionate about healthcare and technology convergence.
  • Formerly employed in the healthcare space with an insider understanding.
  • Enthusiastic and clear-eyed about the role of robotics in healthcare.
  • Vigilant about the details: You notice when a checklist item is left unchecked and it gnaws at you until it’s done
  • A good candidate would be, at minimum:
  • A high school graduate or possess a GED
  • Able to lift up to 40 pounds.
  • Customer-service oriented: You are friendly, skilled in the art of de-escalation, and an able juggler of customer demands and company needs
  • An excellent written and verbal communicator: You convey information to internal stakeholders in phone calls and direct messenger
  • Organized: You can juggle and make progress on multiple tasks simultaneously
  • Self-sufficient: You get things done, learn what you don’t know, and can make quick decisions independently, as circumstances require
  • Able to work varying shift times including nights and weekends: Understanding that your schedule may shift as customer needs change over time.
  • Willing to work during significant holidays: you understand that our customers (i.e. hospitals) don’t shut down during the holidays and neither can our robots.
  • Willing to be vendor credentialed: our customers have strict standards and employment will be dependent on obtaining vendor credentials, the process of which will include various immunizations, a background check, a drug screen, among other steps.

Area of Responsibilities

Customer Relations

Responsibilities

  • Prioritize the customer experience, ensuring expectations are met or exceeded.
  • Communicating with hospital staff and, occasionally, the public regarding robot operation.
  • Monitoring a fleet of mobile service robots, and safely assisting them in a hospital environment. But, you don’t need any prior robot experience!
  • Collecting data in a variety of real-world situations, escalating issues accurately and efficiently to our engineering teams.
  • Being an ambassador for Moxi and the company.

Details

Work type

Part time

Work mode

office

Location

Chicago