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Part Time - Clinical Robot Technician (CRT) - Chicago, IL

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Diligent Robotics

Mar 27

Applications are closed

  • Job
    Part-time
    Entry Level
  • Customer Relations
  • Chicago

Requirements

  • Solid computing background with a quick ability to learn new software.
  • Excellent written and verbal communication skills.
  • Highly organized with the ability to manage multiple tasks.
  • Self-sufficient and capable of making data-driven decisions independently.
  • Flexible availability, including early mornings, nights, and weekends.
  • Extraverted personality with strong interpersonal skills.
  • Responsive, responsible, and results-oriented.
  • Passionate about healthcare and technology convergence.
  • Formerly employed in the healthcare space with an insider understanding.
  • Enthusiastic and clear-eyed about the role of robotics in healthcare.
  • Vigilant about the details: You notice when a checklist item is left unchecked and it gnaws at you until it’s done
  • A good candidate would be, at minimum:
  • A high school graduate or possess a GED
  • Able to lift up to 40 pounds.
  • Customer-service oriented: You are friendly, skilled in the art of de-escalation, and an able juggler of customer demands and company needs
  • An excellent written and verbal communicator: You convey information to internal stakeholders in phone calls and direct messenger
  • Organized: You can juggle and make progress on multiple tasks simultaneously
  • Self-sufficient: You get things done, learn what you don’t know, and can make quick decisions independently, as circumstances require
  • Able to work varying shift times including nights and weekends: Understanding that your schedule may shift as customer needs change over time.
  • Willing to work during significant holidays: you understand that our customers (i.e. hospitals) don’t shut down during the holidays and neither can our robots.
  • Willing to be vendor credentialed: our customers have strict standards and employment will be dependent on obtaining vendor credentials, the process of which will include various immunizations, a background check, a drug screen, among other steps.

Responsibilities

  • Prioritize the customer experience, ensuring expectations are met or exceeded.
  • Communicating with hospital staff and, occasionally, the public regarding robot operation.
  • Monitoring a fleet of mobile service robots, and safely assisting them in a hospital environment. But, you don’t need any prior robot experience!
  • Collecting data in a variety of real-world situations, escalating issues accurately and efficiently to our engineering teams.
  • Being an ambassador for Moxi and the company.

Diligent Robotics

Robots + humans working together as a team.

Science & Healthcare
Industry
1-10
Employees

Mission & Purpose

We are a human-centered robotics company. Our mission is to make technical advances towards robots and humans working together side by side, with an emphasis on human-centric design. Diligent Robotics is developing a suite of artificial intelligence that enables robots to collaborate with and adapt to humans in everyday environments. Our service robots are designed to participate and work together with teams of humans. Our first product is a hospital service robot that can assist clinical staff with logistical tasks, allowing them to spend more of their time on direct patient care, improving patient satisfaction, quality of service, and safety.