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Part-Time Educator

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lululemon

Sep 24

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Brighton & Hove

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently
  • Education: High school diploma, GED, or equivalent

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the primary role of a Part-Time Educator at lululemon?

The primary role of a Part-Time Educator is to create a world-class guest experience by engaging with customers, providing product education, and supporting store operations.

What qualifications are required for the Part-Time Educator position?

Candidates must be legally authorized to work in the country of the store location, be at least 18 years of age, and have proof of the Right to Work along with other local legislative requirements (for EMEA only).

Is prior retail experience necessary for this role?

While prior retail experience is not explicitly required, having a background in customer service can be beneficial for engaging with guests effectively.

What kind of schedule should I expect as a Part-Time Educator?

You should be willing to work a flexible schedule that includes evenings, weekends, and holidays.

Are there any physical requirements for the job?

Yes, you should be willing to move through the store for most of the shift, move boxes weighing up to 30 lbs (13.6 kg), and work in an environment with bright lights and loud music.

What benefits does lululemon offer to Part-Time Educators?

Benefits may include competitive base pay, a team-based bonus program, extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, a parenthood top-up program, and personal and professional development programs. Eligibility for these benefits may vary based on location and employment type.

How does lululemon prioritize inclusion and diversity in the workplace?

lululemon values creating an inclusive environment that celebrates differences, ensuring a supportive and engaging experience for all team members and guests.

Who can I contact if I need special accommodations for this role?

You can connect with accommodations@lululemon.com with questions about how your unique abilities may translate to the job requirements, including any condition for reasonable accommodations.

What is the focus of the Educator role in terms of guest interaction?

The focus is on understanding and helping guests, providing customized solutions, and ensuring a seamless and enjoyable shopping experience.

Are there opportunities for personal and professional development?

Yes, lululemon offers personal and professional development programs as part of their commitment to supporting the whole person—body, mind, and spirit.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers

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