Part Time Fragrance & Beauty Sales Consultant - Boots Liverpool

CHANEL

Oct 12

Applications are closed

Job
Full-time
Junior & Mid Level
Customer Relations
Sales & Business Development
Liverpool

Requirements

Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
Ensure excellence in client service in accordance with CHANEL’s rituals and standards
Build and develop long lasting relationships to recruit, retain and increase client loyalty
Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the location of the job?

The job is located at Boots Liverpool.

How many hours per week will I be working?

The position is a part-time role requiring 22.5 hours per week.

What is the contract type for this position?

The contract is permanent.

What are the working days for this role?

You will work any 3 days within a 7-day period.

What qualities are you looking for in a candidate?

We are looking for candidates with a service-oriented approach, confidence, fragrance and beauty product knowledge, empathy, passion, and a problem-solving attitude.

Will I receive training for the role?

Yes, you will have the opportunity to attend trainings and conferences at our Training Academy to elevate your expertise.

What are the employee benefits offered by CHANEL?

Employee benefits include private medical insurance, pension plans, life assurance, retail discounts, mental wellbeing programs, arts and culture ticket discounts, and CHANEL product discounts.

Is previous experience in beauty or fragrance sales required?

Yes, proven experience in a client-facing role where delivering excellent client experience is essential.

What does it mean to be a CHANEL ambassador?

As a CHANEL ambassador, you embody the brand’s values and play a key role in creating unique, personalized experiences for clients.

Are there opportunities for career development at CHANEL?

Yes, CHANEL is dedicated to developing employees through coaching and providing new opportunities for career advancement.

CHANEL

Retail & Consumer Goods

Industry

10,001+

Employees

1910

Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.