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Job

Part Time Fragrance & Beauty Sales Consultant - John Lewis Norwich

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CHANEL

12d ago

💼 Graduate Job

Norwich

AI generated summary

  • You must have a service-oriented approach, confidence in applying product expertise, empathy, passion for beauty products, problem-solving skills, and the ability to achieve targets in a fast-paced, collaborative environment.
  • You will showcase CHANEL's beauty products, creating personalized experiences for clients, building relationships, driving sales, and embracing an omni-channel approach for a seamless customer experience. Join a collaborative community to achieve individual and collective goals.

Graduate Job

Creative Arts & Fashion, Hospitality & RetailNorwich

Description

  • As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude
  • You are energised by:
  • Fostering meaningful client experience
  • Achieving sustainable growth and performance based on targets and KPI’s
  • Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
  • Working in a highly collaborative and fast-paced environment
  • What you would gain from this experience:
  • You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
  • We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
  • You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients

Education requirements

Bachelors

Area of Responsibilities

Creative Arts & Fashion
Hospitality & Retail

Responsibilities

  • - Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • - Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • - Ensure excellence in client service in accordance with CHANEL’s rituals and standardsDemonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals
  • - Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • - Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • - Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • - Be part of a collaborative and inclusive community to achieve individual and collective goals

Details

Work type

Part time

Work mode

office

Location

Norwich

Benefits

  • Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.  
  • Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.  
  • Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.  
  • Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.  
  • Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.