Part Time Fragrance & Beauty Sales Consultant - John Lewis Norwich

CHANEL

3mo ago

Applications are closed

Job
Part-time
Entry Level
Creative Arts & Fashion
Hospitality & Retail
Norwich

Requirements

Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by:
Fostering meaningful client experience
Achieving sustainable growth and performance based on targets and KPI’s
Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients

Responsibilities

- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL’s rituals and standardsDemonstrate your passion and knowledge in Fragrance, Makeup and Skincare
Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
Ensure excellence in client service in accordance with CHANEL’s rituals and standards
Build and develop long lasting relationships to recruit, retain and increase client loyalty
Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
Be part of a collaborative and inclusive community to achieve individual and collective goals
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals

CHANEL

Retail & Consumer Goods

Industry

10,001+

Employees

1910

Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.