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PART TIME RECEPTIONIST (GPP)

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NHS Scotland

25d ago

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Healthcare
  • Perth, +1

AI generated summary

  • You need to be organized, proactive, and responsible, with strong communication skills, attention to detail, problem-solving abilities, and flexibility. Previous public-facing experience is essential.
  • You will manage reception tasks, assist patients with appointments and prescriptions, signpost inquiries, and ensure effective communication with the multidisciplinary team for smooth practice operations.

Requirements

  • The successful candidate is required to be organised, pro-active and have a sense of responsibility.
  • They must be able to communicate confidently and effectively within the workplace and be able to work well within a team as well as being capable to work independently.
  • The ability to work accurately under pressure and pay attention to detail is essential.
  • They will need to be a good problem solver who can use their own initiative and think for themselves.
  • Understanding the importance of confidentiality is essential.
  • The successful candidate must be able to work flexibly during times of staff absence, holidays and assist with overtime in order to meet the needs of the practice.
  • Competency in using GP clinical systems would be advantageous.
  • Previous experience working with the public is essential.
  • A medical background would be preferred but is not essential.

Responsibilities

  • Duties will include all reception/admin work to assist the smooth running of the practice.
  • Signposting patients, assisting patients with appointments, prescription requests, general enquiries etc.
  • Assisting and communicating effectively with our multidisciplinary team.

FAQs

What is the job title for the position being offered?

The job title is PART TIME RECEPTIONIST (GPP).

What are the working hours for this position?

The position requires 20 hours per week, working 4 hours daily, with flexibility essential during opening hours of 8am-6pm, including a requirement to work one extended shift until 6:45pm on a rotational basis.

Where is St Brycedale Surgery located?

St Brycedale Surgery is located centrally within the Kingdom of Fife, offering easy access to Edinburgh, Perth, and St Andrews, and is a 10-minute walk from the beach.

What qualities are required in a candidate for this position?

Candidates must be organized, pro-active, responsible, able to communicate confidently, work well in a team and independently, handle pressure, pay attention to detail, and have a strong understanding of confidentiality.

Is previous experience working with the public necessary?

Yes, previous experience working with the public is essential for this role.

Is a medical background required for this position?

A medical background is preferred but not essential.

What duties will the successful candidate be expected to perform?

The successful candidate will handle all reception and admin work, assist with patient appointments, prescription requests, general inquiries, and communicate effectively with the multidisciplinary team.

How should applicants submit their application?

Applicants should submit their CV and a handwritten cover letter to Mrs. Laura Baillie, Practice Manager, St Brycedale Surgery, or via email at laura.baillie@nhs.scot.

Who should I contact for informal inquiries about the position?

For informal inquiries, you can contact Mrs. Laura Baillie, Practice Manager, at St Brycedale Surgery, Kirkcaldy, KY1 1ER, or call 01592 640800.

Does NHS Scotland support equality and diversity in the workplace?

Yes, NHS Scotland is committed to encouraging equality and diversity among its workforce and aims to eliminate unlawful discrimination.

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NHS Scotland

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.