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PART TIME RECEPTIONIST (GPP)

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NHS Scotland

17d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Dunfermline

AI generated summary

  • You should be organized, proactive, a good communicator, and able to work independently or in a team. Experience with the public is essential; GP system knowledge is a plus. Flexibility is key.
  • You will handle reception duties, assist patients with appointments and prescriptions, manage general inquiries, and collaborate with the multidisciplinary team for smooth practice operations.

Requirements

  • The successful candidate is required to be organised, pro-active and have a sense of responsibility.
  • They must be able to communicate confidently and effectively within the workplace and be able to work well within a team as well as being capable to work independently.
  • The ability to work accurately under pressure and pay attention to detail is essential.
  • They will need to be a good problem solver who can use their own initiative and think for themselves.
  • Understanding the importance of confidentiality is essential.
  • The successful candidate must be able to work flexibly during times of staff absence, holidays and assist with overtime in order to meet the needs of the practice.
  • Competency in using GP clinical systems would be advantageous.
  • Previous experience working with the public is essential.
  • A medical background would be preferred but is not essential.

Responsibilities

  • Duties will include all reception/admin work to assist the smooth running of the practice.
  • Signposting patients, assisting patients with appointments, prescription requests, general enquiries etc.
  • Assisting and communicating effectively with our multidisciplinary team.

FAQs

What are the working hours for the part-time receptionist position?

The working hours are 20 hours per week, consisting of 4 hours daily. Flexibility is essential during our opening hours of 8am-6pm, and there is a requirement to work one extended shift until 6:45pm on a rotational basis.

Is prior experience working with the public required?

Yes, previous experience working with the public is essential for this position.

Is a medical background necessary for this role?

A medical background is preferred but not essential for the role of part-time receptionist.

What skills are required for the position?

The successful candidate should be organized, pro-active, responsible, and able to communicate confidently and effectively. They must work well within a team, have good problem-solving skills, and understand the importance of confidentiality.

How should applicants submit their application?

Applicants should submit their CV and a handwritten cover letter to Mrs. Laura Baillie, Practice Manager, at St Brycedale Surgery, or via email at laura.baillie@nhs.scot.

Who can I contact for informal inquiries regarding the position?

You can contact Mrs. Laura Baillie, Practice Manager, at St Brycedale Surgery, Kirkcaldy, KY1 1ER, by phone at 01592 640800 or email at laura.baillie@nhs.scot.

Are there any specific competencies required for this role?

Competency in using GP clinical systems would be advantageous for the position.

Is there an expectation to work overtime?

Yes, the successful candidate must be able to work flexibly during times of staff absence and holidays and assist with overtime to meet the needs of the practice.

What is the salary for this role?

The salary for this position is at Band 2.

What is the main purpose or ethos of St Brycedale Surgery?

The main purpose or ethos of St Brycedale Surgery is to provide the best possible primary care services to patients in an efficient, friendly, and sympathetic manner.

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NHS Scotland

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.