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PART TIME SALES ASSISTANT (M/W/D) 20H/ WEEK - METZINGEN OUTLETCITY

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Metzingen

AI generated summary

  • You should have relevant experience in retail, strong customer service skills, a sales-oriented mindset, team leadership understanding, and a professional yet authentic demeanor.
  • You will achieve sales targets, provide excellent customer service, manage store tasks, ensure health and safety, handle transactions, support new team members, and temporarily oversee the store as needed.

Requirements

  • Ähnliche Erfahrung in den Funktionen des Schlüsselinhabers (Öffnen und Schließen der Filiale), bevorzugt innerhalb einer Mode/Lifestyle-Marke
  • Gute Kenntnisse der Kundenbetreuung aufweisen
  • Verkaufsorientierte Einstellung – zielorientiert und fähig, das Team beim Erreichen der Geschäftsziele zu unterstützen und
  • Ein gutes Verständnis der Teamführung und Verkaufsförderung aufweisen
  • Professionell und gleichzeitig authentisch und unerschrocken auftreten!

Responsibilities

  • Erreichen von Verkaufszielen
  • Stets eine hervorragende Kundenbetreuung bieten
  • Sämtliche Arbeitsabläufe der Filiale erfüllen, z. B. Lieferung, Arbeitsbeginn und -ende registrieren, Inventuren, Warenbestand auffüllen usw.
  • Sämtliche Verfahren zu Gesundheit und Sicherheit einhalten, um eine gesunde, sichere und saubere Arbeitsumgebung sicherzustellen.
  • Kassentransaktionen in Übereinstimmung mit den Arbeitsabläufen durchführen.
  • Komplexe Kundenanfragen bearbeiten.
  • Das Führungsteam beim Coachen und Betreuen neuerer Teammitglieder unterstützen.
  • In Abwesenheit des Leiters die Verantwortung für die Filiale, wie unter anderem das Öffnen und Schließen, für kurze Zeiträume übernehmen.
  • Sonstige angemessene Aufgaben, die vom Führungsteam der Filiale aufgetragen werden.

FAQs

What are the working hours for the Part Time Sales Assistant position?

The position is for 20 hours per week.

Is prior retail experience required for this job?

Yes, similar experience in key holder functions, preferably within a fashion/lifestyle brand, is required.

What are the main responsibilities of the Part Time Sales Assistant?

Responsibilities include achieving sales goals, providing excellent customer service, managing store operations, handling cash transactions, and supporting the leadership team with training new staff.

Will the Part Time Sales Assistant have to open and close the store?

Yes, the assistant is expected to take responsibility for opening and closing the store in the absence of the store manager.

What qualities are needed for a successful candidate in this role?

A successful candidate should be friendly, passionate about providing customer experiences, sales-oriented, and possess a good understanding of team leadership and sales promotion.

Is the role focused only on sales or are there other requirements?

While sales are a key focus, the role also involves managing various store operations, ensuring health and safety compliance, and performing other assigned tasks.

How will I be expected to handle customer inquiries?

You will be expected to handle complex customer inquiries professionally and effectively.

What kind of support will the Part Time Sales Assistant provide to team members?

The assistant is expected to support the leadership team in coaching and mentoring newer team members.

Is customer service experience necessary for this position?

Yes, you should demonstrate good customer care knowledge and have experience in providing excellent customer service.

What is the expected demeanor for candidates applying for this job?

Candidates should present themselves professionally while being authentic and confident.

Retail & Consumer Goods
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

Dr. Martens is a renowned footwear and accessories brand known for its distinctive boots and shoes that blend style, durability, and comfort. Their products, which include iconic designs like the 1460 boot, are favoured for their quality craftsmanship and rebellious spirit. The company's mission is to empower individuals to express their unique style and individuality through their footwear. Dr. Martens is committed to innovation, maintaining high standards of durability, and fostering a culture of self-expression and creativity.