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Part Time Sales Associate, Tommy Hilfiger - White City

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • London

AI generated summary

  • You must embody the TH image, maintain professionalism, communicate effectively, adapt to varying work hours, prioritize team goals, act with integrity, and be willing to work nights, weekends, and holidays.
  • You will provide top-notch customer service, maintain merchandise levels, keep store visually appealing, prevent losses, and contribute to sales goals. Attend meetings, prioritize tasks, and communicate effectively with customers and colleagues.

Requirements

  • Represent the TH image through personal and professional appearance.
  • Demonstrate professional image and conduct.
  • Must be flexible to work rotating hours, as assigned by management.
  • Communicate concerns to management.
  • Maintain respect of peer group, staff and supervisor.
  • Create energy and excitement around shared goals and values and acts with integrity.
  • Support all company / management decisions.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.

Responsibilities

  • Consistently provides TH Customer Service to company standard.
  • Keep merchandise filled to appropriate levels on sales floor.
  • Ensure the store is visually distinctive and appearance impeccably maintained.
  • Minimize shortages through proper loss prevention procedures.
  • Demonstrates awareness of store sales plans and results.
  • Demonstrates awareness of individual contribution to business results.
  • Follow all operational policies and procedures.
  • Manage time and prioritize tasks.
  • Demonstrate effective written and verbal communication skills.
  • Attends Take 5 meetings and participates in staff meetings, as required.
  • Customer service responsibilities:
  • Generate maximum sales potential in accordance with the TH Customer Service standards.
  • Builds repeat customer base through excellent service.
  • Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
  • Demonstrate effective written and verbal communication skills.
  • Manage time and prioritize tasks.
  • Operational responsibilities:
  • Adhere to Policies and Procedures.
  • Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  • Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Merchandising & visual responsibilities:
  • Ensure consistent and accurate replenishment of product onto the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and re-merchandise, as needed.
  • Maintain store organization fixtures/hardware/general cleanliness.

FAQs

What is the main responsibility of a Sales Associate at Tommy Hilfiger?

The main responsibility of a Sales Associate at Tommy Hilfiger is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards.

What are some of the operational activities that a Sales Associate may be assigned?

A Sales Associate may be assigned a variety of operational activities as instructed by Store Management, such as restocking merchandise, assisting with store inventory, and maintaining store cleanliness.

What are the key skills needed to succeed as a Sales Associate at Tommy Hilfiger?

Key skills needed to succeed as a Sales Associate at Tommy Hilfiger include strong communication skills, excellent customer service skills, ability to work in a fast-paced environment, and attention to detail.

What are the working hours like for a Part Time Sales Associate at Tommy Hilfiger?

The working hours for a Part Time Sales Associate at Tommy Hilfiger may vary, but typically include evening and weekend shifts to accommodate peak shopping times.

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.