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Part Time Supervisor, Tommy Hilfiger - Brown Thomas Limerick

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PVH Corp.

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Limerick

AI generated summary

  • You have supervisory experience in premium brands, strong people management skills, effective communication, a collaborative mindset, adaptability, and a proactive approach to problem-solving.
  • You will oversee store operations, drive sales, motivate staff, manage customer relations, ensure merchandise standards, and support team training while fostering a positive shopping experience.

Requirements

  • You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to cultivate belonging
  • You collaborate to win and recognize and celebrate the contributions and achievements of others.
  • You are courageous in giving feedback that promotes positive behavioral change.
  • You adapt fast and work with pace.
  • You are energetic and inspire trust showing a clear presence on the shop floor.
  • You’ll approach all issues with a ‘can do’ approach and make informed decisions to find in-store solutions.

Responsibilities

  • Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
  • Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate with staff about all marketing and sales promotions.
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.

FAQs

What is the job title for this position?

The job title is Part Time Supervisor at Tommy Hilfiger, located in Brown Thomas Limerick.

What are the main responsibilities of a Part Time Supervisor?

The main responsibilities include ensuring the efficient running of the shop floor, supporting the management team, driving sales, fostering a positive store experience, and ensuring staff accountability of customer service.

What qualifications are required to apply for this position?

Candidates should have a previous track record of supervisory or specialist roles within a premium or luxury brand, experience in people management, and effective communication skills.

Is prior retail experience necessary for this role?

Yes, prior experience in retail, especially in supervisory roles within premium or luxury brands, is necessary.

What kind of work environment does Tommy Hilfiger promote?

Tommy Hilfiger promotes a collaborative and inclusive work environment that values diversity and fosters a sense of belonging among associates.

What does the training for new employees entail?

New employees will receive consistent training on product knowledge, store maintenance, and customer service principles to ensure they provide an exemplary store journey.

Are there any benefits associated with this position?

Yes, associates receive a competitive and comprehensive benefits program designed to support their well-being both at home and at work.

How does the company approach inclusion and diversity?

Tommy Hilfiger is committed to fostering an inclusive and diverse community of associates and considers qualified applicants without regard to various personal characteristics such as age, ethnicity, and sexual orientation.

What is the store's role in the company's overall success?

The store is seen as the life and soul of the business, acting as a key touch point with the consumer base and reflecting the brand's values and standards.

How are performance and goals measured in this role?

Performance goals are achieved through sales results compared to budgets, sales per hour, and units per transaction. Supervisors are expected to drive performance by motivating their teams.

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PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.