FAQs
What are the required working hours for the Patient Administrator position?
The required working hours for the Patient Administrator position include shifts from 07:30-17:30, 08:00-18:00, and 12:00-22:00, including weekends and bank holidays.
Is previous experience necessary to apply for this role?
No, previous applicants for this position need not apply, indicating that it is open to new candidates.
What qualities are essential for the Patient Administrator role?
Essential qualities include excellent listening and communication skills, organization, adaptability, flexibility, empathy, and a focus on providing high-quality customer service.
Where will the Patient Administrator be working?
The Patient Administrator will be working in the A&E Department at Chelsea and Westminster Hospital, covering both the Majors and Front Reception areas.
Is flexible working arrangement available for this role?
Yes, the Trust welcomes applications for flexible working arrangements and accommodates requests where possible to support staff and patient needs.
What type of healthcare services does Chelsea and Westminster Hospital provide?
Chelsea and Westminster Hospital provides full clinical services, including maternity, A&E, children’s services, and specialized clinics for HIV and sexual health.
What is the Trust's stance on equality and diversity in recruitment?
The Trust is committed to equality and welcomes applications from all individuals, regardless of background, and can make adjustments for disabled candidates.
Is there a probationary period for new hires?
Yes, employment is subject to a six-month probationary period for new hires.
Who can be contacted for further details or informal visits regarding this position?
For further details or informal visits, you can contact Susan Young, the Team Leader, via email at susan.young44@nhs.net or by telephone at 020 3315 3676.
Will the role require working at multiple sites?
Yes, some roles may require weekend shifts at multiple sites.