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Patient Assistant

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Cheshire & Wirral Partnership NHS Foundation Trust

9d ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • Chester

AI generated summary

  • You should have relevant experience, strong communication skills, teamwork abilities, organizational skills, computer proficiency, a compassionate approach, shift flexibility, and a commitment to equality.
  • You will handle reception tasks, perform clerical and administrative duties, and assist GPs, clinicians, and service users in the surgery daily.

Requirements

  • - Previous experience in a similar role is desirable
  • - Excellent communication and interpersonal skills
  • - Ability to work effectively in a team and independently
  • - Strong organisational and time management skills
  • - Proficient in using computer systems and software
  • - Compassionate and person-centred approach to patient care
  • - Flexibility to work varied shifts as required
  • - Commitment to promoting equality and diversity

Responsibilities

  • - Working on reception
  • - Clerical and administration duties
  • - Supporting GPs, Clinicians and Service Users within our surgery

FAQs

What are the working hours for the Patient Assistant position?

The position offers either 30.5 hours per week or two posts of 15 hours per week.

What duties will I be responsible for as a Patient Assistant?

You will be responsible for working on reception, performing clerical and administration duties, and supporting GPs, Clinicians, and Service Users within the surgery.

Is prior experience required for this position?

Prior experience is not explicitly required, but we welcome applications from individuals with direct experience of accessing our services.

What is the pay structure for this role?

CWP has adopted the Living Wage, and where the standard Agenda for Change hourly rate is below this level, pay will be supplemented to meet the Living Wage.

What kind of training or induction will I receive?

New starters will receive up to three weeks of induction, dependent on the role, through our Prepare to Care program, which provides the knowledge and guidance to help you succeed at CWP.

How does CWP promote diversity and inclusivity within its recruitment practices?

CWP is committed to promoting equality and diversity, creating a culture that values differences, and is dedicated to making recruitment practices as inclusive as possible for everyone.

Who can I contact for more information about the position?

You can contact Joanne Griffiths, the Office Manager, at telephone number 01513274593 for further details or informal visits.

What should I do if I need assistance with my application due to neurodivergence?

If you consider yourself neurodivergent and need help completing your application form, please contact cwp.recruitment@nhs.net or call 01244 393100 for assistance.

Is there room for career growth within CWP?

Yes, CWP offers a variety of roles at all levels, so there are opportunities for career growth whether you are just starting out or looking to use your skills and experience in a new role.

Cheshire & Wirral Partnership NHS Foundation Trust

Helping people to be the best they can be

Science & Healthcare
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

Cheshire and Wirral Partnership NHS Foundation Trust provides a range of mental health, learning disability, and community health services across Cheshire and Wirral. Their mission is to deliver high-quality, compassionate care that enhances the well-being and quality of life for their patients. They are dedicated to offering accessible, effective, and patient-centered services to address both mental and physical health needs in the community.