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Patient Booking Officer

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NHS Scotland

9d ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • Inverness

AI generated summary

  • You should have strong computer and communication skills, attention to detail, a willingness to learn, and a flexible approach to work.
  • You will manage outpatient appointment bookings, support clinic scheduling, and assist the patient hub within the department.

Requirements

  • Good Computer skills
  • excellent communication skills
  • attention to detail
  • demonstrate a willingness to learn
  • a flexible approach within the work place

Responsibilities

  • The successful candidate will deal with all areas of booking outpatients appointments, clinic building and patient hub support within the department.

FAQs

What are the main responsibilities of the Patient Booking Officer?

The main responsibilities include booking outpatient appointments, clinic building, and providing patient hub support within the department.

What qualifications are required for this position?

Candidates should possess good computer skills, excellent communication skills, and attention to detail, along with a willingness to learn and a flexible approach to work.

Is this position eligible for a Skilled Worker visa or Health and Care Worker visa?

No, this role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa, and NHS Highland cannot provide a Certificate of Sponsorship (CoS).

How should I apply for this position?

You should apply for this post by completing the application process on Jobtrain. Please do not upload a CV as it will not be used for shortlisting purposes.

What is the working week reduction mentioned in the job description?

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week starting from 1 April 2024, with no change in pay. However, some service areas may require temporary additional working hours until they can adjust their rosters.

What is the closing date for applications?

Posts will close at midnight on the indicated date within the advertisement. Please check the advertisement for specific deadlines.

What should I do if I face issues while completing my application on Jobtrain?

You should contact the Jobtrain Candidate Support Hub for advice and support with any system issues.

How will I be contacted regarding my application status?

Correspondence regarding your application will be conducted via email, so it is important to ensure that your email address is entered accurately and to check your email regularly, including junk folders.

Can internal candidates apply for this position?

Yes, some vacancies are for internal candidates only. Current staff members should ensure their Jobtrain profile reflects their employment with NHS Highland.

What area does NHS Highland cover?

NHS Highland is the largest geographical board of NHS Scotland, covering an area of 12,500 square miles across Highland and Argyll & Bute.

NHS Scotland

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.