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Patient Care Coordinator

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Chelsea and Westminster Hospital NHS Foundation Trust

Yesterday

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You should provide patient-focused service, maintain a welcoming environment, ensure accurate data entry, liaise with the team, prioritize patient experience, and collaborate effectively.
  • You will provide patient-focused support for sexual health and HIV services, maintain accurate data entry, and liaise with the multidisciplinary team to ensure a positive patient experience.

Requirements

  • - Working flexibly
  • - Ensure patient focused service in person and on the telephone for sexual health and HIV patients
  • - Maintain a welcoming and pleasant environment for patients at all times
  • - Ensure that all patient data is entered into the GUM/HIV EPR in a timely and accurate manner
  • - Close liaison with the multidisciplinary team of Medical staff, Health Advisers, as well as other Trust wards and departments
  • - Prioritise the patient experience at all times
  • - Welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team

Responsibilities

  • - Working flexibly, the post holder will ensure that they provide a patient focused service in person and on the telephone for sexual health and HIV patients wanting appointments with and under the care of West Middlesex Hospital and Sexual Health Hounslow, maintaining a welcoming and pleasant environment for patients at all times.
  • - They will ensure that all patient data is entered into the GUM/HIV EPR in a timely and accurate manner.
  • - This role will include close liaison with the multidisciplinary team of Medical staff, Health Advisers, as well as other Trust wards and departments to ensure continuity of patient care.
  • - You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team.
  • - The post holder will ensure that all patient data is entered into the EPR in a timely and accurate manner.
  • - This will include close liaison with the multidisciplinary team of Medical staff.

FAQs

What is the primary role of the Patient Care Coordinator?

The primary role of the Patient Care Coordinator is to provide a patient-focused service for sexual health and HIV patients, ensuring appointments are managed effectively and that all patient data is entered into the EPR accurately and timely.

Where is the Patient Care Coordinator position located?

The Patient Care Coordinator position is located at Sexual Health Hounslow, TW7 6AF, under the care of West Middlesex Hospital.

What are the key relationships one must maintain in this role?

Key relationships include working closely with a multi-skilled team of doctors, nurses, health advisers, and administration teams across the directorate.

What qualifications or experience are necessary for this role?

While specific qualifications are not listed, experience in a healthcare environment, strong communication skills, and the ability to manage patient data are essential for this role.

Will I need to work as part of a team in this position?

Yes, the role involves working as part of a friendly multidisciplinary team, ensuring continuity of patient care.

Who can I contact for more information or to arrange an informal visit?

For further details or to arrange an informal visit, you can contact Alice Wauchope, the Business Manager - HIV and Sexual Health, at alice.wauchope@nhs.net.

Is patient experience a priority in this role?

Yes, prioritizing the patient experience is a key aspect of this role.

What is the importance of accurate data entry in this job?

Accurate data entry is crucial as it ensures that patient information is recorded correctly, enabling effective communication within the multidisciplinary team and ensuring continuity of care.

Is this role flexible in terms of working hours?

Yes, the role requires working flexibly to meet the needs of the patients and the service.

What type of environment will I be working in as a Patient Care Coordinator?

You will be working in a welcoming and pleasant environment that aims to provide an excellent patient experience at all times.

Chelsea and Westminster Hospital NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees
1993
Founded Year

Mission & Purpose

Chelsea and Westminster Hospital NHS Foundation Trust provides a range of healthcare services, including emergency care, elective surgeries, and specialized treatments, across its hospitals and clinics. Their mission is to deliver excellent, patient-centered care that improves health outcomes and overall well-being. They focus on providing high-quality, compassionate, and accessible services to meet the diverse needs of the community they serve.