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Patient Service/Front Desk Coordinator Part Time

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MyEyeDr.

Aug 3

Applications are closed

  • Job
    Full-time
    Entry Level
  • Warner Robins

Requirements

  • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
  • Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
  • Flexible, nimble and agile mindset with the ability to wear multiple hats
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment
  • Team player who is willing to collaborate to provide the best patient experience
  • Computer Savvy with excellent oral and written communication skills
  • Professional attitude and ability to problem solve and respond to patient service requests

Responsibilities

  • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
  • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
  • Assist in appointment confirmations and patient outreach in partnership with Doctor availability
  • Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
  • Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
  • Collaborate with doctor(s) and team members to provide seamless patient experience

FAQs

What is the job title for this position?

The job title is Patient Service/Front Desk Coordinator.

Is this role full-time or part-time?

This is a part-time position.

Do I need prior optical experience to apply for this job?

No, prior optical experience is not required as training will be provided.

What are the primary duties of a Patient Service Coordinator?

The primary duties include managing the check in/out process for patients, verifying insurance options, assisting with appointment confirmations, and multitasking across various office tasks.

Will I be required to work weekends and evenings?

Yes, some weekend and evening shifts will be required.

What skills are important for this position?

Important skills include organizational abilities, excellent communication skills, a friendly demeanor, multitasking capabilities, and a professional attitude.

Is there potential for career growth in this position?

Yes, there is potential for career growth through role-specific training programs.

Does MyEyeDr. offer any employee benefits?

Yes, MyEyeDr. provides vision coverage and associate discounts on products.

How does MyEyeDr. approach patient care?

MyEyeDr. focuses on delivering exceptional, personalized experiences for patients and making healthcare accessible by welcoming all insurance options.

What values does MyEyeDr. prioritize in its work environment?

MyEyeDr. prioritizes a fun, inclusive environment with a focus on collaboration and patient care.

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MyEyeDr.

We Share Your Vision

Science & Healthcare
Industry
5001-10,000
Employees
2001
Founded Year

Mission & Purpose

MyEyeDr. empowers our patients to live their best lives by providing comprehensive eye care and an expansive selection of eye wear solutions. Our trusted community of doctors and team members make personalized vision healthcare accessible for everyone. Together, we are committed to giving the gift of great vision, helping our patients see and do more. Founded by Sue Downes in 2001, we’ve grown to more than 800 offices across 28 states. Alongside our exponential growth, our employees have built meaningful careers helping patients see and look their best.

Benefits

  • Healthcare and accounts

    Medical, Dental, MyVisionCare (free annual exam, annual allowance for contacts or glasses, and product discounts), Health Savings Account, Flexible Spending Accounts

  • Retirement

    401(k) plan, Up to 4% match of eligible annual salary

  • Wellbeing programs

    Employee Assistance Program, Health coaching, Tobacco cessation program, Weight loss program

  • Paid time off

    Paid holidays, Paid vacation, Leaves of absence

  • Incentive and bonuses

    Additional compensation for outstanding achievements, Potential for monthly and quarterly incentives and bonuses

  • Protection benefits

    Life and AD&D insurance, Short- and Long-Term Disability, Critical illness insurance, Hospital indemnity, Accident insurance, Idenity theft protection, Legal services

OpportunitiesView all

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