Logo of Huzzle

Home

Matches

Explore

Manage

Patient Services Representative II, Cardiology - Limited Term

image

Sutter Health

Feb 9

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • San Francisco

Requirements

  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • HS Diploma or equivalent education/experience
  • 1 year of recent relevant experience.
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
  • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
  • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
  • Ensure the privacy of each patient’s Protected Health Information (PHI).
  • Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
  • See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Responsibilities

  • Patient Services:
  • Checks-in patients and assures ensures all necessary authorizations are obtained prior to patient visits.
  • Obtains patients medical history and insurance information to complete forms for processing purposes.
  • Communicates with patients in a clear and professional manner to alleviate confusion and expedite processes.
  • Ensures that routine and priority tasks are completed within established departmental time frames.
  • Clerical:
  • Performs general clerical tasks, such as answering phones and greeting customers and patients on a daily basis.
  • Prepares and completes accurate, job related documentation, including collecting, updating, and maintaining patient medical and insurance information.
  • Safety:
  • Maintains a clean, neat, and safe working environment, including organizing files and keeping desks free of loose papers and clutter.
  • Compliance:
  • Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of service.
  • Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.

Sutter Health

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

An integrated network delivering accessible, high-quality, and life-saving healthcare when people need it most. Sutter Health is one of the nation's leading not-for-profit healthcare systems, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.