FAQs
What is the main purpose of the Patient Systems Support role?
The main purpose of the Patient Systems Support role is to be part of a specialist team responsible for the implementation and optimisation of the Electronic Patient Record (EPR) system, ensuring excellent service to end users while providing training and system support.
Where will the successful candidate be based?
The successful candidate will be based at Harrogate District Hospital, with the possibility of working from home to support teams and system users.
What skills are required for this role?
A defined track record of patient/clinical systems support and the ability to promote high-quality data integrity for effective decision-making are required.
What kind of team will the Patient Systems Support be working with?
The Patient Systems Support will be part of a growing team of multi-skilled digital professionals.
Are there opportunities for professional development in this role?
Yes, the Trust offers opportunities for personal and professional development to their staff.
What kind of employee support programs are offered?
The Trust offers a comprehensive Employee Assistance Programme, counseling services, and a fast-track physiotherapy service for employees.
How does the Trust recognize its staff contributions?
The Trust recognizes staff through regular appraisals, Making a Difference Awards, Team of the Month Awards, and Colleague Recognition Awards.
Who can I contact for more information about the job?
You can contact Paul Langley, Patient Systems Manager, at paul.langley1@nhs.net or call 01423 553265 for further details or informal visits. Alternative contacts include Sonia Stephenson and Daniel Carter, both of whom hold positions as Patient Systems Operational Managers.