FAQs
What are the working hours for the Patients Bank Officer position?
The working hours for this position are full-time at 37.5 hours a week.
Is previous banking experience required for this role?
Yes, the post holder must have experience of working within a formal banking environment and demonstrated experience of serving customers.
Do I need experience in an NHS setting for this job?
Yes, experience of working in an NHS setting is required.
What specific banking procedures should I be familiar with?
The post holder should have significant experience of all banking procedures, including reconciliation of accounts.
How important is attention to detail for this role?
A high level of detail is crucial to ensure accurate reporting.
Will I have to manage stressful situations in this job?
Yes, the role may involve managing long queues on occasions while maintaining high standards of accuracy.
Who can I contact for further details or informal visits regarding this position?
You can contact Sukhy Dhillon, the Deputy Head of Administration, for further details or to arrange an informal visit.
What is the organizational goal of West London NHS Trust?
The trust aims to be the best organization of its kind in the country, providing care and treatment for individuals across several London boroughs.
Are diversity and inclusion important to West London NHS Trust?
Yes, the organization is committed to ensuring that its workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+, and experience of mental illness.