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Payment Support Analyst

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Data
  • Melbourne

AI generated summary

  • You need knowledge of the Australian Energy Industry, a relevant degree, customer service experience, data management skills, attention to detail, strong communication abilities, and MS Office proficiency.
  • You will support implementation teams, produce client reports, and perform quantitative analysis to manage critical customer data effectively.

Requirements

  • Basic knowledge of the Australian Energy Industry;
  • Degree qualified with experience in a service industry with direct customer interface;
  • Experience with data management – maintaining, analysing and presenting insights from large data sets;
  • Attention for detail and a keen eye for cost-saving or value generating opportunities;
  • Excellent communication skills with the ability to build strong working relationships with internal and external stakeholders;
  • Strong PC proficiency in MS Office particularly Word, Excel & Powerpoint.

Responsibilities

  • Support the Implementation Teams in setup and implementation of data for new clients
  • Producing client’s reports to assist in managing critical customer data
  • Be responsible for quantitative analysis and apply critical thinking of empirical data

FAQs

What is the main focus of Schneider Electric?

Schneider Electric is leading the digital transformation of energy management and automation, promoting safe, efficient, and sustainable energy use globally.

What is the role of the Payment Support Analyst?

The Payment Support Analyst will partner with the Data Operations Team to support customer onboarding and manage Payment Support activities.

Where is this position located?

This role is based in Melbourne.

What kind of experience is required for the Payment Support Analyst role?

Candidates should have experience in a service industry with direct customer interface, as well as experience with data management, analysis, and presentation.

What qualifications are desired for applicants?

A degree qualification and basic knowledge of the Australian Energy Industry are preferred for this role.

What skills are important for a successful candidate?

Attention to detail, excellent communication skills, strong PC proficiency in MS Office, and the ability to analyze and present insights from large data sets are crucial skills.

What benefits does Schneider Electric offer?

Benefits include a competitive salary package, access to an employee share plan, flexible work arrangements, training opportunities, and discounts with vendors.

Is there an opportunity for career advancement at Schneider Electric?

Yes, Schneider Electric provides opportunities for career growth and exploration through its ‘Open Talent Market’.

Are there any specific application requirements for this job?

Yes, all applicants must have working rights in Australia and will be required to provide documented evidence if selected for an interview.

What is Schneider Electric’s stance on diversity and inclusion?

Schneider Electric is committed to being the most inclusive and caring company, providing equitable opportunities and valuing diversity in the workplace.

Leading the Digital Transformation of Energy Management and Automation.

Manufacturing & Electronics
Industry
10,001+
Employees
1836
Founded Year

Mission & Purpose

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. Recognized as the world’s most sustainable company in 2021 by Corporate Knights Global 100 Index.