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People and Culture Manager

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Four Seasons Hotels and Resorts

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Naples
  • Quick Apply

AI generated summary

  • You should have a degree in HR or Business, 2 years in hospitality HR, strong communication skills, HRIS experience, and knowledge of labor laws. Organizational skills and emotional intelligence are essential.
  • You will assist in talent acquisition, onboarding, employee experience, benefits administration, and community outreach while managing HR data and communications, and supporting various employee functions.

Requirements

  • College degree preferred in Human Resources Management, Business Management or equivalent experience required.
  • Minimum 2 years' experience in a related position.
  • Experience in luxury hospitality is preferred.
  • Ability to attract and recruit new, dynamic talent to Four Seasons who compliment the vision of the resort.
  • Excellent written and verbal communication skills.
  • Ability to create professional and effective visual communication.
  • Strong organizational and project management ability.
  • High level of emotional intelligence and interpersonal skills.
  • Strong proficiency with Microsoft Office.
  • The ability to react and adjust to changing business environments while implementing efficient workflow processes.
  • Experience with HRIS systems; WorkDay preferred.
  • Knowledge of labor laws: Local, State and Federal.
  • Critical thinking and decision-making skills.

Responsibilities

  • -Be a part of the pre-opening team!
  • -Assist the Talent Acquisition Manager with the Talent Acquisition function of the P&C Division. Screening, interviewing, facilitating the interview process for all line-level and supervisory positions.
  • -Assist the Talent Acquisition Manager with the New Hire process and onboarding process for all employees.
  • -Assists the Talent Acquisition Manager with the recruitment life cycle, experience and retainment of Global Talent. Working closely with a third-party employee housing management company for all off-site employee housing.
  • -HR data system entry, output and report processing.
  • -The ability to process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire, personal information, wage changes, termination, etc. in electronic systems.
  • -Assists the Assistant Director of People & Culture with the full life cycle of the Employee Experience at the resort.
  • -Assists the Assistant Director of People & Culture with property wide recognition programs.
  • -Engage as a vocal and visible leader and daily people-partner of the Resort.
  • -Responsible for the Community Outreach initiatives of the resort.
  • -In partnership with the Assistant Director of People & Culture, as well as the P&C Generalist, owns employee communications.
  • -Assists the Assistant Director of People & Culture with planning, organizing and executing employee relations functions such as direct line organization, leadership meetings, visual communications, employee parties, town-halls, etc.
  • -The ability to attend and participate in management and employee functions as expected, representing People & Culture and the Resort accordingly both on and off hotel property.
  • -Responsible for benefits administration of the resort. Works with third-party payroll off-shoring team to ensure compliance and accuracy in all benefits billing.
  • -Assist in employee reviews or grievances and respond accordingly.
  • -Manage Workday inbox for accurate and timely resolution.
  • -In combination with the Assistant Director of People & Culture, is responsible for full lifecycle of Leave of Absences.
  • -Assists the Assistant Director of People & Culture in completing the quarterly compliance audits.
  • -Assists in Workers Compensation reports and liaisons between insurance carriers and medical providers if needed.
  • -Assists with the completion of Stay and Exit Interviews.
  • -Actively participates in Embark on a routine basis.
  • -Completes other tasks/projects as assigned by the Assistant Director and Director of People & Culture.
  • -Responsible for employee locker room assignments, product stock and organization.

FAQs

What is the main responsibility of the People and Culture Manager?

The People and Culture Manager is responsible for various functions such as talent acquisition, employee relations, benefits administration, and fostering a positive workplace culture to support long-term business success.

Is experience in luxury hospitality preferred for this role?

Yes, experience in luxury hospitality is preferred for candidates applying for the People and Culture Manager position.

What qualifications are required for the People and Culture Manager position?

A college degree in Human Resources Management, Business Management, or equivalent experience is preferred, along with a minimum of 2 years' experience in a related position.

What specific HR tasks will the People and Culture Manager handle?

The People and Culture Manager will handle tasks including talent acquisition, onboarding, employee communications, benefits administration, employee relations, and overseeing community outreach initiatives.

What kind of benefits does Four Seasons offer to employees?

Four Seasons offers a market-leading benefits package that includes medical, dental, vision, 401K with employer matching, time off plans starting from day one, complimentary employee meals, and opportunities for tuition reimbursement.

Is there support for continuing education at Four Seasons?

Yes, Four Seasons provides tuition reimbursement to support employees' continuing education.

How does Four Seasons promote diversity in the workplace?

Four Seasons embraces and promotes diversity in the workplace, encouraging applications from minorities, women, veterans, and individuals with disabilities.

What is the working environment like at the Naples Beach Club?

The working environment at the Naples Beach Club is inclusive and cohesive, focused on creating a supportive culture that encourages employee engagement and wellbeing.

Will I be involved in employee recognition programs?

Yes, the People and Culture Manager will assist in planning and executing property-wide recognition programs.

Are there opportunities for career development at Four Seasons?

Yes, Four Seasons promotes career development through various programs and initiatives aimed at employee learning and performance improvement.

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Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.