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People Consulting-WFM-Manager

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EY

20d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    People, HR & Administration
  • Hyderabad, +1

AI generated summary

  • You need 12-16 years of experience, 8-10 in workforce management and payroll, a relevant master’s degree, project management skills, and certifications like FPC or CPP with Big 4 experience.
  • You will manage payroll consulting, deliver client projects, develop relationships, identify growth opportunities, lead teams, ensure quality delivery, and coach staff while optimizing project performance.

Requirements

  • To qualify for the role, you must have
  • 12 - 16 years of experience
  • Minimum 8 – 10 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting
  • Master’s degree in HR or similar full time MBA/EMBA
  • Experience of working in a consulting environment on global client projects in areas of time & attendance, work force management transformation and shared services advisory.
  • Experience in team management; providing advice and guidance on client projects related with Workforce management processes and systems
  • Ideally, you’ll also have
  • Demonstrated technical proficiencies in Work Force Management; take a practical/business driven approach to solving complex global payroll client challenges
  • Led Work Force Management project work streams from planning through to implementation – managing project resources and budgets effectively
  • Designed payroll delivery options (consolidation of multiple payrolls, vendor advisory, shared service centre development, use of technology to generate efficiencies), and payroll transition management
  • Supported other regions in client pursuit activities in the payroll and WFM space by developing proposals and presentations
  • Ability to review current processes to identify key metrics to evaluate operational performance compared to internal performance objectives and Payroll industry leading practices benchmarks
  • Facilitate and support the client in movement of the payroll delivery to a 3rd party outsource provider - developing a strong governance model to drive the vendor performance and delivery of services
  • Project management experience
  • FPC, CPP or PMP certification
  • Experience of working with a Big 4 consulting firm

Responsibilities

  • Manage and grow payroll consulting and Workforce management services capability within the business, develop strong relations with global practices. Achieve metrics on productivity, utilization, head count growth and penetration
  • Contribute to the firm’s growth and development in a variety of ways, including successfully delivering on project engagements, leading and facilitating client working sessions, provide expertise and leadership in knowledge area, support sales and business development pursuits and assist in framing and positioning extension and project expansion work at existing clients
  • Focus on delivering client expectations while also identifying areas of opportunities for the client and engagement teams to further expand the relationship
  • Serve different roles as per project scope and requirements such as Engagement Manager, Application Architect, Process & Best Practice Consultant and Application Consultant
  • When performing role of Application Consultant, the Workforce Management Manager will be responsible for:
  • Participating in full life cycle activities
  • Ensure the product is designed to meet the business requirements
  • Serve as Functional or Technical lead depending on project size and skill set
  • Collaborate with Process Specialist during discovery workshops
  • Advise project delivery team during Build and Test activities
  • When performing the role of Process / Best Practice Consultant the Workforce Management Manager will be responsible for facilitating the end-state visioning sessions working under the guidance of the Application Specialist
  • Ensure quality of delivery and all aspects of operational management.
  • Manage engagement risk, project economics, manage escalations and ensure effective planning and budgeting
  • Develop thought leadership, collateral, tools, techniques, methodologies to build and enhance payroll offering within the practice
  • Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team

FAQs

What is the role of a People Consulting-WFM-Manager at EY?

The People Consulting-WFM-Manager at EY is responsible for managing and growing payroll consulting and workforce management services. This includes developing strong relationships with global practices, delivering client projects, leading client working sessions, and contributing to business development efforts.

What are the key responsibilities of this position?

Key responsibilities include managing payroll consulting services, delivering on project engagements, serving in various roles based on project requirements, collaborating with process specialists, ensuring quality of delivery, managing engagement risks, and supporting team development.

What qualifications are required for this role?

Candidates must have 12-16 years of experience, with 8-10 years specifically in workforce management and payroll consulting. A master’s degree in HR or a similar full-time MBA/EMBA is also required.

What skills are emphasized for this position?

Important skills include high integrity, strong communication abilities, cross-cultural awareness, agility, adaptability, and the ability to manage ambiguity while being proactive.

Is travel required for this role?

Yes, open to travel nationally and internationally for client projects as per EY and country-specific travel advisory guidelines.

What type of experience is preferred?

Ideally, candidates should have demonstrated proficiency in workforce management, project management experience, and experience with a Big 4 consulting firm.

Are there any specific certifications that are ideal for this role?

Yes, certifications like FPC, CPP, or PMP are considered ideal for this position.

What opportunities for professional development does EY offer?

EY provides support, coaching, and feedback, opportunities to develop new skills, and the freedom and flexibility to handle the role in a manner that suits the individual.

How does EY engage in client interactions?

EY professionals are expected to be independent and proactive, ensuring high levels of customer satisfaction and engaging in strategic planning for team growth.

What type of projects will the People Consulting-WFM-Manager work on?

The manager will work on a variety of projects including workforce management transformation, payroll delivery options, and shared services advisory for global clients.

Accounting
Industry
1-10
Employees

Mission & Purpose

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