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People & Culture Manager

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TRIP

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • London

AI generated summary

  • You have experience in people ops, strong communication, creativity, tech-savvy with Breathe, knowledge of employment law, and thrive in fast-paced environments with keen attention to detail.
  • You will manage people processes, lead recruitment and onboarding, ensure smooth offboarding, uphold policies, optimize systems, and drive culture and learning initiatives.

Requirements

  • - You’ve been in a people operations or admin role before, ideally within a fast-paced, high-growth setting.
  • - You’re friendly, approachable and a great communicator - you know how to balance professionalism with a relaxed, human touch.
  • - You’re full of ideas and not afraid to challenge the way we do things - we’re still in the early stages of our people journey!
  • - You’re tech-savvy and comfortable with people systems - we use Breathe.
  • - You have a strong understanding of employment law, compliance, and best practices.
  • - You thrive in a fast-moving environment and can juggle multiple projects with ease.
  • - You have strong attention to detail and organisational skills, with a focus on accuracy.
  • - You’re discreet, professional, and someone people trust.
  • - You bring a proactive, adaptable, and solutions-focused mindset.

Responsibilities

  • Be the go-to person for all people-related matters, policies, and processes.
  • Help shape our culture by supporting people initiatives and events that foster engagement, wellbeing, and retention.
  • Lead the recruitment process from start to finish - managing agencies, screening candidates, and supporting the team in making great hires.
  • Own the offer and contracts stage, ensuring a smooth and efficient process for both candidates and hiring managers.
  • Help make our new joiners feel at home instantly, with a smooth and welcoming onboarding experience.
  • Handle offboarding with care, including exit interviews and documentation for a thoughtful transition.
  • Keep our people systems ticking along smoothly, making sure data is accurate and processes flow effortlessly.
  • Work closely with all of our teams to ensure our people systems are doing their job to support people, not slow them down.
  • Always be on the lookout for ways to make things simpler and better - streamlining how we work and improving the experience for everyone.
  • Make sure we’re always doing the right thing when it comes to employment law, health and safety and company policies.
  • Stay on top of reporting so we have the insights we need to meet organisational goals and grow the team in the right way.
  • Keep an eye on what’s new and what works in the world of people and bring fresh ideas to the table.
  • Champion learning and development opportunities—helping our team grow, thrive, and feel supported in their careers.
  • Find smart ways to boost efficiency, scale with ease, and create an amazing employee experience.

FAQs

What is the main responsibility of the People & Culture Manager?

The main responsibility of the People & Culture Manager is to oversee all people processes, including onboarding, offboarding, engagement initiatives, and ensuring smooth operation of people systems.

What type of work environment does TRIP offer?

TRIP offers a lovely, bright, and spacious office located just 1 minute from Notting Hill Gate station, with a dog-friendly atmosphere and a strong emphasis on team culture.

What qualifications are required for the People & Culture Manager position?

Candidates should have experience in a people operations or admin role, ideally within a fast-paced, high-growth setting, along with strong communication skills, a good understanding of employment law, and the ability to juggle multiple projects.

What employee benefits are available at TRIP?

Benefits include a pension plan, company share scheme, 24 days of holiday plus a birthday off, wellness support, private healthcare, and snacks provided in the office.

Is there an opportunity for professional development within the company?

Yes, TRIP champions learning and development opportunities, helping the team grow and thrive in their careers while also providing initiatives for continuous improvement.

How does TRIP ensure employees' mental wellbeing?

TRIP offers free 1:1 therapy through SelfSpace, a Calm App membership, and provides a monthly allowance for Dream Drops CBD Oil, among other mental wellbeing supports.

What is the policy regarding working from abroad?

Employees have the option to work from abroad for up to 2 weeks per year, split into a maximum of 2 blocks.

What is the company culture like at TRIP?

TRIP promotes a fun and engaging company culture with regular team socials and events, fostering a sense of community and wellbeing among employees.

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TRIP

Give your mind clarity and your body balance - so you can relax into your best self.

Science & Healthcare
Industry
11-50
Employees
2019
Founded Year

Mission & Purpose

Take a TRIP to find your calm in the everyday chaos. The UK's leading premium CBD brand. Next generation wellness products, infused with CBD and powered by adaptogens - so you can relax into your best self. Vegan, gluten free and no added sugar - happy days ✌️