People Operations Manager

Harris County

Jan 4

Applications are closed

Job
Full-time
Senior Level
People, HR & Administration
Business, Operations & Strategy
Houston

Requirements

Education:
Bachelor's degree in Human Resources, or related field.
Experience:
Five (5) to seven (7) years of experience in HR operations, HR management, or related field with a strong focus on employee experience and process improvement.
Minimum of two (2) years of management experience leading and developing a team.
Licensure:
Valid Driver's License (Texas upon hire)
Knowledge, Skills, and Abilities:
Comprehensive understanding of HR processes, employee lifecycle management, and employment regulations.
Familiarity with employee engagement practices and strategies for enhancing workforce experience.
Strong organizational skills for managing multiple HR projects and priorities.
Ability to design and deliver training initiatives.
Maintain confidentiality and handle sensitive information with discretion.
Lead a team effectively, providing mentorship and performance feedback.
Communicate complex HR concepts clearly and effectively to a wide range of stakeholders.

Responsibilities

Manage STARS and ensure data accuracy, efficiency, and confidentiality. Supports department managers and employees by providing direct assistance, including guidance with completing templated forms as needed
Oversee the onboarding process to ensure a seamless experience for new hires and manage employee exits, ensuring compliance with legal requirements. Conducts exit interviews with departing employees; compiles and tracks responses to assess areas for improvement within the department.
Implement programs and initiatives that enhance employee satisfaction, engagement, and retention.
Streamline and improve HR workflows, ensuring efficiency and effectiveness in the administration of employee programs.
Collects and analyzes data to identify trends and insights related to workforce demographics, turnover, engagement, and other relevant metrics. In addition, shares information with the Assistant Director to inform decision-making and develop proactive strategies.
Communicates policies to employees, offering guidance in comprehension and interpretation to ensure understanding and adherence.
Assesses the training and development requirements of employees, both at a general and specific level, to guide improvement.
Lead cross-functional HR projects aimed at improving organizational operations and people management practices.
Support compliance with employment laws, company policies, and safety regulations, collaborating with HR compliance teams as needed.
Directly supervise three administrative coordinators, providing guidance, mentorship, and performance feedback to ensure high-quality support for HR operations.
Other duties as assigned.

FAQs

What is the primary responsibility of the People Operations Manager?

The primary responsibility of the People Operations Manager is to oversee and improve the day-to-day operations of the People Operations function, focusing on optimizing employee experience and driving efficiency in HR processes.

How many team members will the People Operations Manager supervise?

The People Operations Manager will supervise a team of three administrative coordinators.

What are the required qualifications for this position?

The required qualifications include a Bachelor's degree in Human Resources or a related field, five to seven years of experience in HR operations or management, and at least two years of management experience.

Is there any specific licensure required for this position?

Yes, a valid Texas Driver's License is required upon hire.

What type of training initiatives will the People Operations Manager be responsible for?

The People Operations Manager will assess training and development requirements for employees and be responsible for designing and delivering training initiatives.

Are there opportunities for professional development in this position?

Yes, the position includes professional development opportunities as part of the benefits.

What are the typical working hours for this role?

The typical working hours for this role are Monday through Friday from 8:00 a.m. to 5:00 p.m., with occasional weekends, holidays, and overtime as needed.

Will I need to undergo a background check when applying for this position?

Yes, this position is subject to a criminal history check, and only relevant convictions will be considered.

What benefits does Harris County offer to regular full-time employees?

Benefits include medical, dental, and vision coverage, a wellness plan, life insurance, long-term disability, an employee assistance program, vacation days, county-observed holidays, and various reimbursement plans.

Are there any preferences for applicants regarding education or certifications?

Yes, a Master's degree or HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) is preferred for applicants.

Harris County

Government

Industry

10,001+

Employees

Mission & Purpose

Harris County is a county located in the U.S. state of Texas within the Houston–Sugar Land–Baytown metropolitan area. As of 2000 U.S. Census, the county had a population of 3,400,578 (though a 2007 estimate placed the population at 4,011,475), making it the most populous county in Texas and the third most populous county in the United States. Its county seat is Houston.