Performance Coach

United Airlines

Nov 6

Applications are closed

Job
Full-time
Mid Level
Consulting
People, HR & Administration
Fairfax

Requirements

4 or more years of experience in Employee Relations, Human Resources, Talent Management, Talent Development, Labor Relations or Business Management
Conflict management
Exemplary interpersonal and mentorship skills
Ability to coach and influence leaders and employees
Strong communication and presentation abilities
Strong written communication
Applies critical thinking to solve problems
Exercises good judgment in decision-making
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Responsibilities

The performance coach will lead enterprise-wide M&A performance procedures to drive performance and productivity for the business, employees, and leaders. Performance coaches will create and oversee a systematic process to address performance concerns with consistency and standardization. They will be expected to work with cross-divisional leaders to provide support, coaching, and feedback regarding underperforming employee situations. It is expected that the performance coach will align with leaders and employees on company goals, trainings, feedback, and performance adjustments. The performance coach will identify, report, and resolve performance management cases.
Create and oversee the implementation of performance procedures that support and enhance employee performance and business productivity
Evaluate the effectiveness of feedback and individual development plans, making improvements as necessary
Stay up-to-date with the latest trends and best practices in performance management
Partner with cross-divisional leaders and employees to provide support, coaching, and feedback regarding performance management situations
Help set performance expectations and goals for leaders and employees through continuous feedback loop communications and constructive development plans
Gather and assess business intelligence and necessary data to assess employee performance and identify individual and/or departmental workplace issues and developmental barriers
Identify, report, and resolve performance management cases
Provide a factual basis for management decisions regarding hiring or letting go of employees, Ensure leaders have provided and documented feedback and support to employees
Consult with HR Partner and Legal team as needed

FAQs

What is the role of a Performance Coach at United Airlines?

The Performance Coach will lead enterprise-wide M&A performance procedures to drive performance and productivity for the business, employees, and leaders, focusing on creating and overseeing systematic processes to address performance concerns.

What qualifications are required for the Performance Coach position?

Candidates must have 4 or more years of experience in Employee Relations, Human Resources, Talent Management, Talent Development, Labor Relations, or Business Management, along with strong communication skills and the ability to coach and influence others.

Are there opportunities for career growth in this position?

Yes, United Airlines emphasizes building careers and promotes a culture where employees can pursue unique career paths and make a measurable difference in the organization.

Is prior experience in performance management necessary?

While not explicitly stated, experience in Employee Relations, Human Resources, or Talent Management can be beneficial and is part of the minimum qualifications.

Do I need any certifications to apply for this role?

While not mandatory, having PHR or SPHR certifications can help propel your application from the pack.

Is this position eligible for fully remote work?

No, this position supports hybrid work locations from United hubs or Corporate Support Centers, such as Chicago or Houston.

What types of training and support will a Performance Coach provide?

The Performance Coach will partner with cross-divisional leaders to provide support, coaching, and feedback regarding performance management situations and help set performance expectations and goals.

Are there any specific legal requirements for this position?

Yes, candidates must be legally authorized to work in the United States for any employer without sponsorship.

What qualities are preferred in candidates for the Performance Coach role?

Preferred candidates will have the ability to explain complex processes clearly, experience interpreting performance data and statistics, and experience in conflict management.

Is diversity valued in the hiring process at United Airlines?

Yes, United Airlines values diverse experiences and perspectives and encourages all individuals who meet the minimum qualifications to apply.

United Airlines

Good Leads The Way.

Automotive

Industry

10,001+

Employees

1926

Founded Year

Mission & Purpose

This is the story of airline that leads the industry from ground to clouds. Our global cast of over 90,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story, we’re hiring 15,000 people in 2023.