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Performance Lead

Applications are closed

  • Job
    Full-time
    Senior Level
  • Government & Politics
    Business, Operations & Strategy
  • Westminster

Requirements

  • Problem solving skills to analyse, identify, understand, and report on all aspects of regional service delivery and performance, helping to support the creation of action plans to deliver against priority areas.
  • Leadership and management skills to lead and motivate teams through periods of change and uncertainty.
  • Experience or knowledge of regional operations including the business planning process to understand how performance issues can impact on delivery against national and regional objectives and to be able to provide organisational and regional context to performance variations.
  • Ability to plan effectively to ensure all regional performance priorities are delivered, whilst ensuring that plans are developed to meet changing or emerging operational priorities.
  • Excellent communication skills to be able to convey potentially complex performance data in easily understandable and engaging way.
  • Knowledge of HR policies and procedures and to manage RSU staff in a matrix management context, supporting and developing people to their potential.

Responsibilities

  • Ensuring relevant support is provided to the Senior Leadership Team (SLT), including the Regional Delivery Director (RDD), Heads of Operations, Service Improvement & Performance Lead (SIP) and the wider RSU ensuring that senior leaders have the information required to deliver business performance effectively.
  • Provide performance reports, data analysis/interpretation and advice to assist the RDD, Heads of Operations and SIP in understanding regional performance and identifying appropriate interventions or corrective action and performance improvement strategies for services.
  • Develop and manage an aggregated view of delivery performance, resources and costs across the region including contributing to the effective delegation of sitting day allocations for the region.
  • Signpost to existing reports, and where necessary, coaching users, including the judiciary, in self-service of performance information.
  • Triaging report requests and liaising with the Operational Performance function in the National Support Unit (NSU) to escalate the need for changes or additions to performance reporting tools/reports and commissioning improvements.
  • Provide ad hoc ad hoc analysis and reports for senior management often in time sensitive circumstances, ensuring senior managers have the information and insight they need to make effective decisions about the delivery or improvement of operational services.
  • Lead on data stewardship for the region, quality assuring data provided and coaching managers/staff so they understand where and why improvements are required to ensure it can be used and relied upon to make strategic decisions about the operation. Where necessary, escalating issues to the Head of Operations, Head of RSU or the NSU.
  • Manage and support the team of Operational Support Managers, working in a matrix management arrangement with other RSU senior leaders, to assign and delegate responsibilities, ensure the team is supported, guided, and developed and the performance of individuals and the team is managed effectively.
  • Contribute to regional business planning process by providing performance insight and regional context and data to enable SLT to develop plans to deliver against national and regional objectives.
  • To work in a flexible way and undertake any other ad-hoc duties reasonably requested that are commensurate with a role at this level.

FAQs

What is the salary range for the Performance Lead position?

The salary range for the Performance Lead position is £41,463 - £45,276.

Where are the locations for this job?

The job can be based in various locations across the South East including Amersham, Ashford (Kent), Aylesbury, Basildon, Bedford, Brighton and Hove, and many more.

What type of employment is offered for this role?

This is a permanent position.

What is the working pattern for the Performance Lead role?

The working pattern is flexible, with options for full-time, part-time, part-time/job share, and flexible working arrangements.

Will the successful applicant have managerial responsibilities?

Yes, the successful applicant will have line manager responsibilities.

What are the key responsibilities of the Performance Lead?

The Performance Lead will monitor and analyze regional performance, provide performance reports, support senior leadership, manage resources and teams, and contribute to regional business planning.

What qualifications and experience are required for this role?

Applicants should possess problem-solving skills, leadership capabilities, knowledge of regional operations, effective planning abilities, excellent communication skills, and knowledge of HR policies.

What are the benefits offered for this position?

Benefits include annual leave of 25 days (increasing to 30 after five years), a choice of pension schemes, extensive training opportunities, and various family-friendly policies.

When is the closing date for applications?

The closing date for applications is 26/11/2024 at 23:55 hours.

When are the interviews expected to take place?

Interviews are expected to begin on 16th December.

How can I apply for this position?

To apply, candidates must confirm their employment history for at least three years prior to the application date and provide necessary documentation as specified in the job description.

Is there an opportunity for flexible working hours?

Yes, the Ministry of Justice offers a flexible working system in many offices, considering part-time, flexible, and job-sharing patterns where suitable.

What additional support does the Ministry of Justice provide for candidates with disabilities?

The Ministry of Justice is committed to providing reasonable adjustments throughout the recruitment process and in the workplace, ensuring equal opportunity for candidates with disabilities.

What is the role of the Performance Lead in data stewardship?

The Performance Lead will oversee data quality, provide coaching to staff on data use, and escalate data issues to higher management when necessary.

Can international candidates apply for this position?

Yes, the job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries, and certain EU nationals with the right to work in the UK.

What is the working arrangements policy?

The MoJ offers Hybrid Working arrangements where business need allows, requiring a minimum of 60% of work time spent in an office.

What kind of training opportunities does the MoJ provide?

The Ministry of Justice offers a wide range of training and development opportunities to support staff development.

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