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Performance Manager (OTE £55,000)

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Energy Jobline

Aug 1

Applications are closed

  • Job
    Full-time
    Mid-level (3-4 years)

Requirements

  • A full, valid clean driving licence, with a minimum of 4 years driving experience is required
  • Ability to communicate effectively with people at all levels
  • Car rental experience
  • Strong customer service skills
  • A positive management style
  • Ability to motivate and gain commitment from the team through leading by example
  • Good organisation skills
  • Ability to think on your feet and work both individually and as part of a team
  • Skilled in multi-tasking
  • Ability to think about finding solutions rather than problems
  • Professional approach
  • Proven track record of driving great sales

Responsibilities

  • Lead a team of rental sales agents to deliver five star customer service.
  • Work closely with the Station Manager to achieve incremental sales RPD targets.
  • Maximise incremental sales through effective training, coaching and staff development.
  • Manage staff performance, through documented reviews and corrective actions.
  • Build an effective team through the promotion of a 'Serviced Based Sales' culture.
  • Support the Company's culture of 'Continuous Improvement' through daily communication with staff through dedicated coaching and feedback sessions.
  • Ensure all administration is completed accurately according to operating procedures.
  • Ensure that the station consistently achieves KPIs.

FAQs

What is the salary range for the Performance Manager position?

The On-Target Earnings (OTE) for the Performance Manager position is £55,000, which includes a competitive basic salary and exceptional commission scheme.

Where is the Performance Manager position located?

The Performance Manager position is based at our Stansted Airport location.

Is there a company car provided for this role?

Yes, a fully electric company car will be provided.

What benefits are included in the compensation package?

The compensation package includes 6 weeks of holiday (including bank holidays), pension and life insurance schemes, discounted car hire rates, discounts on mobile phone contracts, discounted hotel rates, Cycle2Work program, free annual eye tests, and career progression opportunities.

What qualifications are required for this position?

A full, valid clean driving licence with a minimum of 4 years driving experience is required, along with car rental experience and strong customer service skills.

What are the main responsibilities of a Performance Manager?

Main responsibilities include leading a team to deliver excellent customer service, achieving sales targets, managing staff performance, promoting a service-based sales culture, and ensuring consistent achievement of KPIs.

Is prior experience in the car rental industry necessary?

Yes, car rental experience is required for this position.

What skills are important for a Performance Manager at Europcar?

Important skills include effective communication, positive management style, organizational abilities, multi-tasking, problem-solving, and a proven track record of driving sales.

How does Europcar support career development for employees?

Europcar is committed to helping employees develop market-leading skills through ongoing training and development opportunities.

Can agencies submit candidates for this position?

No, the company will not accept any speculative applications or CVs from agencies in response to this advert.

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Energy Jobline

Human Resources
Industry
11-50
Employees
2011
Founded Year

Mission & Purpose

Energy Jobline is a global job board that specialises in the energy, engineering, and power industries. They connect professionals with career opportunities in sectors like oil and gas, renewables, nuclear, and power generation. Their ultimate mission is to support the global energy workforce by providing a platform for job seekers to find relevant roles and for employers to access top talent. The purpose of Energy Jobline is to facilitate career development and recruitment in the energy sector, contributing to the industry's growth and innovation.