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Pharmacy Support Worker

  • Job
    Full-time
    Entry Level
  • Southampton

AI generated summary

  • You need attention to detail, excellent communication, IT knowledge, and commitment to complete NVQ 2 in Pharmacy. Customer service experience and ability to work under pressure are preferred.
  • You will receipt orders, process invoices, answer phones, accept prescriptions, and scan documents in an office setting.

Requirements

  • The Ideal Candidate Will Have
  • good attention to detail
  • excellent written & verbal communication
  • ability to work independently
  • good knowledge of IT
  • Essential criteria
  • Patient First
  • Always Improving
  • Working Together
  • Essential criteria
  • Commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support, within 18 months of working
  • Numerate and literate demonstrating ability to pass test at interview
  • Desirable criteria
  • 2 GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
  • Other healthcare qualifications
  • GCSE’s in science-based or other role specific relevant subjects
  • Essential criteria
  • Use of information technology in the workplace or within education or voluntary sector
  • Standard keyboard skills
  • Desirable criteria
  • Previous pharmacy experience (hospital or community)
  • Previous experience in health or social care (if not pharmacy)
  • Experience in stock control i.e., receiving, maintaining and / or issuing stock
  • Clinical trials or research experience (Clinical trials only)
  • Use of till and / or handling money in a work environment (RSH posts only)
  • Essential criteria
  • Customer service skills in the workplace or voluntary sector
  • Communicate effectively with others in English both in speaking and writing
  • Ability to follow procedures
  • Attention to detail and accurate working
  • Able to work independently and prioritise work with limited supervision
  • Motivated and self-reliant and organised
  • Adaptable particularly able to work in busy, noisy and changing environments
  • Desirable criteria
  • Demonstrate times when able to work effectively under pressure

Responsibilities

  • - This post is office based, receipting orders onto our computer system and processing invoices for payment.
  • - Also included are general office duties such as answering the telephone, accepting prescriptions from other Healthcare professionals at the hatch, and scanning documents.

FAQs

What is the role of a Pharmacy Support Worker in the Homecare team?

The Pharmacy Support Worker in the Homecare team is responsible for receipting orders, processing invoices, answering telephones, accepting prescriptions, and performing general office duties to support the provision of medication and treatments to patients at home.

What qualifications do I need to apply for this position?

You need to commit to completing an NVQ Level 2 in Pharmacy or another approved GPhC qualification within 18 months of employment. Basic literacy and numeracy skills are also required.

What kind of experience is necessary for this role?

Essential experience includes the use of information technology in the workplace, standard keyboard skills, and customer service skills. Desirable experience includes previous pharmacy, health, or social care experience, as well as stock control, clinical trials, or research experience.

Are there opportunities for training and development?

Yes, UHS offers learning and development opportunities to help you achieve your career goals as part of one of the largest acute teaching Trusts in England.

What flexible working options are available for this role?

The organization is open to discussing flexibility in the hours you work, and specific details can be discussed during the interview process.

What are the trust values I need to adhere to?

The trust values include 'Patient First', 'Always Improving', and 'Working Together'.

Is previous pharmacy experience required?

Previous pharmacy experience is desirable but not essential. Relevant experience in health or social care is also considered beneficial.

What are the working conditions like for this role?

This post is office-based and may involve working in a busy environment with noise and frequent changes. Adaptability to such conditions is required.

What kind of benefits do UHS employees receive?

UHS employees have access to NHS discounts, a minimum of 35 days paid holiday (pro rata), and a generous pension scheme.

Where is the University Hospital Southampton NHS Foundation Trust located?

It is located in Southampton on the south coast of England, close to the New Forest National Park and the beaches of the Jurassic coast.

🏥 #NHS careers @UHSFT 🌡 Putting patients first 🤝 Working together 🔬 Always improving #LeadingTheWay

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

University Hospitals Southampton NHS Foundation Trust (UHS) offers a broad range of healthcare services, including specialized and emergency care, to the community. Their ultimate mission is to provide exceptional patient care, support, and treatment through innovation and excellence. UHS aims to improve health outcomes and enhance the patient experience by fostering a dedicated, skilled workforce and implementing advanced medical practices.

Benefits

  • Staff Discounts

    Receive discounts for major retailers and experiences with the Blue Light card, plus other salary sacrifice schemes.

  • 24/7 Wellbeing Support

    You can access impartial, confidential advice from qualified counsellors for many different issues.

  • Cycle to work

    Keep active with tax-free bikes and save up to 30% on cycling gear.

  • Park & Ride

    The Adanac Health & Innovation Campus provides a park and ride service.

  • Training & development

    We support development from entry level apprenticeships through to post doctoral research.

  • On-site Facilities

    Access to free gym membership, numerous eateries and bespoke gardens at our Southampton General site

  • Childcare support

    Support and advice is available to all employees on any childcare related issue.

  • Savings on childcare

    Access to childcare vouchers and our fee direct scheme.