FAQs
What is the primary responsibility of the Platform Engineer II role at Mastercard?
The primary responsibility of the Platform Engineer II role is to provide Operations Support for middleware components, ensuring the stability of the web infrastructure and supporting mission-critical middleware operations for all web-based applications and services.
What middleware technologies should a candidate be familiar with for this position?
A candidate should have knowledge of middleware technologies such as JBoss, Tomcat, Apache, and Java.
Is experience with load balancers required for this job?
Yes, an intermediate knowledge of load balancers, specifically F5 AS3, is required.
Will the Platform Engineer II be required to provide on-call support?
Yes, the position requires participation in 24 x 7 on-call rotational support when needed.
What kind of experience in automation is beneficial for this role?
Experience with automation tools such as Chef, Ansible, and Jenkins is beneficial for this role.
How important are communication skills for the Platform Engineer II position?
Strong communication skills are essential for the Platform Engineer II position as the role involves collaboration with Development and Application Support teams to resolve issues.
What security responsibilities does the Platform Engineer II have?
The Platform Engineer II is responsible for abiding by Mastercard's security policies, ensuring the confidentiality and integrity of accessed information, reporting any suspected security violations, and completing mandatory security training.
Is prior experience with Pivotal Cloud Foundry a requirement?
While it is not a requirement, exposure to Pivotal Cloud Foundry is considered a plus for candidates applying for this role.
What qualities does Mastercard value in the Platform Engineer II candidate?
Mastercard values candidates who demonstrate a high degree of initiative, self-motivation, attention to detail, and a passion for delivering quality support.
Where is the Platform Engineer II position based?
The job description does not specify a location, but it is implied that it is within Mastercard's operations which are global and may involve hybrid work.