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Platform Product Manager, Standards

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Airbnb

Jun 22, 2024

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Product
  • $192K - $235K
  • United States
    Remote

Requirements

  • 8+ years product management experience
  • Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
  • Strong analytical, troubleshooting, and problem-solving skills
  • Experienced in design, and hypothesis driven product development
  • Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment
  • Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
  • More than comfortable in an ambiguous matrixed organization

Responsibilities

  • Creating vision and strategy that drives policy awareness, violation monitoring, and fair enforcement across the company.
  • Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and successful product launches.
  • Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact.
  • Defining goals and success with clearly measurable objectives and key results.
  • Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
  • Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
  • Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.
  • Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
  • Developing short term plans aligned with long term goals to iteratively build platform capabilities to ensure consistent policy application and enforcement across all Airbnb teams.
  • Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms

FAQs

What will be my main responsibility as a Platform Product Manager, Standards at Airbnb?

As a Platform Product Manager, Standards, your main responsibility will be leading the vision, strategy, and execution of products and platforms that uphold Airbnb’s community standards.

Who will I be working with in this role?

You will work cross-functionally with engineers, data scientists, designers, operations experts, and policy experts to ensure that Hosts and guests are educated about our policies, violations are monitored and addressed, and disputes are resolved fairly.

How will my work impact Airbnb's mission?

Your work will have a significant impact on the safety and trustworthiness of our platform, directly contributing to Airbnb’s mission of creating a world where anyone can belong anywhere.

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Airbnb

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit

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