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Post Office Clerk

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Shoppers Drug Mart

Feb 13

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Saskatoon
  • Quick Apply

AI generated summary

  • You should provide excellent customer service, handle cash accurately, maintain neatness, follow loss prevention standards, and possess strong computer skills and attention to detail.
  • You will provide excellent customer service, manage cash and inventory, maintain a neat checkout area, ensure compliance with policies, and perform various merchandising duties.

Requirements

  • CUSTOMER SERVICE:
  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for customer’s PC Optimum Card during each transaction
  • MERCHANDISING:
  • Ensures proper documentation completed with respect to customers receipt and return of goods
  • Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
  • LOSS PREVENTION:
  • Ensures loss prevention Standards are followed
  • Controls cash, lottery, and stamp inventory
  • GENERAL:
  • Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Ensures the standards of housekeeping and image are maintained
  • Perform other duties as required
  • QUALIFICATIONS:
  • Planning, Judgement and Decision Making
  • Balance teamwork and efficiency in processing the customer order
  • Organization and neatness
  • Efficiency in processing the customer order
  • EXPERIENCE:
  • Strong computer and register skills
  • Well organized with the ability to record keep
  • Detail oriented

Responsibilities

  • To provide prompt and superior customer service at the retail postal outlet.
  • Maintain excellent customer service and checkout area
  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for customer’s PC Optimum Card during each transaction
  • Ensures proper documentation completed with respect to customers receipt and return of goods
  • Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
  • Ensures loss prevention Standards are followed
  • Controls cash, lottery, and stamp inventory
  • Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Ensures the standards of housekeeping and image are maintained
  • Perform other duties as required

FAQs

What are the primary responsibilities of a Post Office Clerk?

The primary responsibilities include providing excellent customer service, maintaining a neat checkout area, accurately processing transactions, merchandising designated areas, and ensuring compliance with loss prevention standards.

What qualifications are required for the Post Office Clerk position?

Qualifications include strong planning, judgment and decision-making skills, ability to balance teamwork and efficiency, organization and neatness, and efficiency in processing customer orders.

What experience is preferred for potential candidates?

Preferred experience includes strong computer and register skills, being well-organized with the ability to maintain record-keeping, and being detail-oriented.

Is prior experience in customer service necessary for this role?

While prior experience is beneficial, it is not strictly necessary. What is important is the ability to provide excellent customer service and positively engage with customers.

What does the training involve for new employees?

New employees can expect training on customer service best practices, cash handling procedures, product knowledge, and compliance with store policies and health regulations.

Are there opportunities for career advancement in this role?

Yes, there may be opportunities for career advancement as you gain experience and demonstrate your skills within the store.

What is the work environment like for a Post Office Clerk?

The work environment is typically fast-paced and customer-centric, requiring clerks to interact positively with customers while maintaining organization and efficiency at the checkout area.

Is there a dress code for this position?

Yes, employees are expected to present a proper image in accordance with the Uniform Policy and Dress Code Guidelines.

Do you offer flexible working hours?

Yes, flexible and varied schedules are offered to accommodate work-life balance.

What measures are in place to ensure health and safety compliance?

Employees are required to comply with all health and safety regulations, ensuring a safe environment for both customers and staff.

Is support available for applicants with disabilities?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

What benefits are available to employees working at Shoppers Drug Mart?

Employees benefit from a purchase discount program, competitive pay, online learning through Academy, and the support of a local business owner.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.