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Practice Assistant - London

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Farrer & Co

Dec 8

💼 Graduate Job


AI generated summary

  • The ideal candidate for the Practice Assistant position in London at Farrer & Co must have excellent time management skills, be adaptable and reliable, work well in a team, communicate effectively, be proactive and demonstrate a commitment to the department. Previous secretarial experience in a law firm and GCSE qualifications in Mathematics and English are also required.
  • The Practice Assistant at Farrer & Co in London will provide proactive diary management, handle client communications, support business development efforts, produce accurate and timely documents, maintain IT proficiency, manage files, handle financial risk management tasks, and assist with time recording for fee earners.

Graduate Job



  • We are looking for an adaptable and flexible Practice Assistant to provide a high level of professional support to Fee Earners across the Department. This key role will be covering other PAs during times of absence, whether planned or unplanned. The candidate will need to be extremely organised and proactive and have an ability to switch from one role and practice area to another with ease, adapting to the needs of each individual role and fee earner. They will be highly motivated, display outstanding attention to detail, have the ability to multitask with ease and be proactive to offer support where capacity allows. It is essential that they are a strong team player with a positive, up-beat approach


  • Has excellent timekeeping and prioritises work effectively
  • Is adaptable, flexible, reliable, co-operative and has a professional approach to work
  • Works as a positive, friendly and helpful team player
  • Communicates clearly and in a positive and constructive manner
  • Interacts in good faith and demonstrates effective listening
  • Uses initiative and takes a proactive approach to work by regularly seeking ways to improve support in the department
  • Positively supports and promotes change within the Department
  • Demonstrates a keen interest in and commitment to the department
  • Has a caring approach to self and colleagues providing support and guidance to junior members of the department.
  • Education and QualificationsQualified to GCSE standard, grade C/ Level 4 (or equivalent) at Mathematics and English essential
  • Previous secretarial experience in a law firm essential

Area of Responsibilities



  • Organisational Support:
  • Effective and proactive diary management
  • Has an excellent knowledge of all systems/processes used within the Department
  • Is professional and maintains effective communications with clients and Fee Earners, using an appropriate mix of communication styles
  • Researches new clients/contacts and prepares bios before meetings, and conducts basic research (on-line or otherwise) for Fee Earners when required
  • Arranges travel and any other activities on behalf of others, where appropriate
  • Client Relationship and Business Development:
  • Provides excellent service to clients, fee earners and colleagues, in a timely and professional manner, presenting a positive image of the Firm at all times
  • Is aware of the differing needs of fee earners and is able to provide high quality PA support to any member of the department, tailoring their approach accordingly
  • Recognises, respects and honours client confidentiality at all times
  • Organises business development meetings and events for Fee Earners, and where they are held online offers technical support on the day
  • Assists the BD team in the production of business development materials
  • Understands and uses InterAction effectively to support fee earners BD efforts including recording all business development meetings in InterAction
  • Document Production:
  • Produces typed work accurately, a high speed and in accordance with the firm’s house style
  • Makes effective use of the Document Management System
  • Creates new documents from the Firm’s templates, using contact data from InterAction where appropriate
  • Proof-reads all documents for spelling, grammar and sense, querying wording where appropriate
  • Proactively uses initiative to compose correspondence on behalf of fee earners, requiring focused concentration and attention to detail
  • Assists fee earners in the production of ebundles where required
  • Thoroughly understands and uses the full suite of tools used in production of documents and the firm’s templates for these
  • Prepares thorough and clear handovers following a period of cover
  • IT Skills/Systems:
  • Maintains a high level of proficiency in core IT applications including the Microsoft Office suite (Word, Excel, PowerPoint and Outlook)
  • Makes suggestions for additional training, as required
  • Is capable of troubleshooting IT issues for fee earners and liaising with IT where these cannot be resolved within the team
  • File Management:
  • Ensures that files within the case management system are kept in good order so that documents can be easily accessed
  • Works in accordance with the department protocol in relation to e-filing
  • Adopts a pro-active approach and works with Fee Earners effectively, to maintain regular file management, ensuring all files are closed and archived, as appropriate, and a risk assessment having been undertaken
  • Keeps accurate records of all files sent to off-site storage via Records
  • Financial Risk Management:
  • Has an excellent knowledge and application of the Firm's procedures in billing, AML, Credit Control and debt management
  • Liaises with clients to obtain AML documentation and obtains relevant documentation from clients in a timely manner, as required by Fee Earners
  • Sets up conflict searches for review by fee earners, correctly identifying the appropriate classification for each entry
  • Thoroughly understands what is required for client care letters and prepares first drafts of CCLs for fee earners
  • Prepares bills (including bill narratives if required) and covering letter to client, as required by fee earners
  • Liaises with credit control and alerting Fee Earners to unpaid bills, where required
  • Deals with time-recording matters for Fee Earners as required (for example, to record holiday absence)


Work type

Full time

Work mode